Our Standard Working Procedures
To begin with, the moment you do make your first call, you will be connected to one of our very own dispatchers positioned in Indian River County. Our dispatchers have many years of working experience in gutter cleaning service and will provide you with the very best help & assistance.
We will measure your residence using satellite images and having a short talk with you on the condition of your rain gutters and information on when they were last cleaned.
By using this details, we are going to provide you with a set price invoice to clean your gutters and clearing the downpipes, and when probable, also cleaning the leaves & rubble out of your rooftop.
You receive your own copy of this price quote by email to validate exactly what we intend to do, when we can perform it and just how much it is going to cost you.
We've got a team specialized on schedules and timeframes, they make certain that our work are performed immediately, they are responsible of the routes the gutter cleaners take, so, their role is locate the best path to the necessary places in order to save time and take the most effective route, with this, not simply gasoline cost is saved but provides to you personally efficient cost.
They are going to contact you 24 hours just before your work is due to begin and they'll give you an arrival window for our professional to visit.
Quite often our jobs are completed whilst the customer is out as we are just working on the outside of your home. However if you are staying in for our team we are going to call you if for any reason if the timing varies.
The cleaner will introduce himself to you upon arrival, and if you've time, we're going to walk around your property with you and you could mention any troublesome areas.
Prior to the start of the work we take pictures of the gutters & roofing and of the job about to be carried out.
We begin with the roof, clearing it down of leaves, debris & shingle grit, we utilize a blower to do this, and also utilize shovels to grab big bundles of leaves.
Our gutter cleaners work with highest standards of cleanliness all through the work. They're going to next start off clearing the rain gutters utilizing scooping tools & bag up while they clean up, meaning no clutter is left on the floor to clean up later or have blow away.
After the roofing and gutters are cleared & cleaned out, we move onto inspecting the downpipes. We have got specific tools to utilize for the cleaning & clearing of these. Often obstructions could be invisible & unseen. We clear all these blockages for you personally.
When complete we take pictures of our carried out job and show those with you through email.
Additionally by email message, we send our bills towards the service cost, for payments procedure, our company offers you different choices, as cash, check, bank transfer, or payment link through a secure email, also, you can use your phone to pay by credit card
We contact our customers after the job has been carried out to make certain that job was completed towards the highest standards expected of us
We will promise a 45 day no block, as we know our work will be carried out towards the top notch standard.
In the event that you aren't delighted for whatever reason, we will happily come back & remedy the matter.
