Our Standard Working Processes
To start with, when you contact us, you'll be connected with one of our Polk County centered despatchers, our gutter cleaning despatchers have years of experience in the industry and provide professional guidance and service.
We will figure out with you the last time your rain gutters were cleaned and cleared and using satellite imagery we are able to examine & view your home.
Using this information we can provide fixed-price charge for rain gutter & downpipe cleaning as well as cleaning any debris or leaves from the roof structure.
You will get a duplicate of the bid with all of the paperwork towards the end of the call and this will validate exactly what we're going to carry out, when we're gonna get it done & how much it's going to cost.
All of our jobs are completed immediately because of our knowledgeable scheduling staff that will discover the best route for our gutter cleaner to allow them to work out the most distance-efficient and time-efficient route. This saves driving time & gasoline so we could pass on the cost savings to the clients.
They will call you 24 hours before your work is due to begin and they'll provide you an arrival time frame for our technician to attend.
Be confident that if for any reason this alters, you're going to be alerted beforehand, saving you the wait, nevertheless, the most of our jobs are carried out when the customer isn't in the house.
If you're home when the rain gutter cleaner arrives, he will introduces himself as well as request you to walk across the property or home with him mentioning any major problem areas to address.
We're going to take photos of the major of the working area before begin with the task.
We will then first utilize the foliage blower to clean debris and leaves from your roof structure so this all cleaned prior to cleaning the gutters. All leaves are going to be collected using our scoops & packaged up.
With the roof thoroughly clean & clear, we move to the gutter, eliminating leaves & dirt with trowels and scooping devices, we bag up all of this clutter once we clean up it, we don't let it stay on your roof or put it to the ground beneath - we do the job to the highest benchmarks of cleanliness
After the roof & gutters are cleared & cleaned, we move onto inspecting the downpipes. We have got specialized tools for the cleaning and clearing up of these. Frequently obstructions could be undiscovered and unseen. We clear out these obstructions for you.
Once the work is done, we take images of it and then send them an email to you.
You will also get by email, a receipt and invoice of the work completed. There are numerous ways to pay. You are able to pay by card over the phone if you'd like or you could click on the payment link within the e-mail, by bank transfer, by check or by hard cash.
We generally call up our consumers following conclusion of the task to ensure they're satisfied with the highest standards we strive to provide.
At Ken's Gutters, we're perfectionists and are thrilled to provide each and every customer a 45-day promise.
In case you are not satisfied with the work which has been undertaken, we will be sure to support & sort out your concerns with no problem
Our service package offers you routine scheduled cleaning of gutters & downspouts to help keep your home protected. We will visit 2, 3 or 4 times each year based upon your gutter style & roof structure type along with what sorts of trees are bordering your property.
