How Our Process Works
To start with, whenever you call us, you'll be in touch with one of our very own Monroe County based despatchers, our rain gutter cleaning despatchers have got several years of working experience in the business and offer professional help & service.
Then we will look at your home employing satellite images & discuss with you when these were last cleaned, along with the condition of the gutters.
A fixed price will then be provided to you personally for the cleaning up of your roof structure whenever possible and clearance & cleaning up of your gutters and downspouts all-around your house.
You will receive a copy of this bid and complete documents by email soon after the phone call, this confirms exactly what we are going to do, when we will do it, and just how much it will cost you
Our appointment scheduling team will have earlier worked the ideal route for them, so they are able to arrive at the work promptly and most cost-effective that will allows us to provide the best service & best cost saving on gasoline and time.
Our team is going to contact you 24 hours before the cleaning service start off the work and can provide you with an time space for the specialist team appears, although a lot of our jobs are carried out when the customer isn't house
Be confident that when for whatever reason this varies, you'll be informed beforehand, helping you save the wait, however, the most of our jobs are finished when the customer isn't in the house.
Right after arrival the cleaner will introduce himself to you and, when you are home and also have the time, walk across the property together with you to show you troublesome areas.
Before we begin, we just take photographs of all the major regions we are going to be doing work in.
The task starts at the roof, clearing all of the remains of leaves, dust & tiny rocks. For this process, we utilize a blower as primary tool, among the other tools we could point out shovels to pick up huge heaps of fallen leaves
Once the roof is cleaned, we are going to take out debris and leaves from your rain gutter using scooping tools and trowels. All of the debris is properly packaged up while we work. Absolutely nothing gets tossed on to the floor or left on the roof.
Following the roofing and rain gutters are cleaned & cleared, we begin checking the downspouts. We've got specialized equipment for the cleaning and clearing up of them. Often blockages can be invisible and hidden. We clear away these blockages for you personally.
Once completed we take photos of our carried out work & show all those with you by e-mail.
Additionally by e-mail, we send our invoices towards the service charge, for payments procedure, we provide you various options, as hard cash, cheque, bank transfer, or payment url via a risk-free e-mail, additionally, you can use your cell phone to pay by credit card
We generally call up our consumers following conclusion of the job to ensure they are very pleased with the highest standards we attempt to provide.
At Ken's Gutters, we're perfectionists and therefore are pleased to provide each and every client a 45-days guarantee.
