How We Get The Job Done
To begin with, the moment you do make the first call, you'll be connected with one of our dispatchers positioned in Lake County. Our dispatchers have many years of experience in gutter cleaning and will give you the best help and assistance.
We use satellite imagery to evaluate your home and explore when your gutters were last cleaned and what condition they're in at present.
A set price will then be given to you personally for the cleaning up of the roofing if possible & clearance and cleaning up of the gutters and downspouts all-around the home.
Following the telephone call you will get an e-mail with complete written documentation. We will confirm the price given over the telephone and the bid, explaining the break-down of charge, what work will be undertaken and when we will perform the job.
We have a staff specialized on schedules & timelines, they make sure that our work are carried out immediately, they are accountable of the routes the gutter cleaners take on, so, their task is locate the ideal path to the necessary locations to avoid wasting time & use the most effective route, with this, not just gas cost is saved but provides to you personally effective cost.
They will contact you 24 hours just before your work is due to start and they can provide you with an arrival time frame for our specialist to attend.
Quite often our work is finished while the client has gone out as we are just working on the outdoors of your home. However if you are staying in for us we will call you if for any reason in the event the timing changes.
The cleaning service personal will, without exception, introduce himself to you personally, and if you are available, they're going to ask to you be taken all around the property & describe any problem he could possibly spot.
Prior to the start of the job we take pictures of your gutters & roof and of the job going to be undertaken.
We begin with the roof, cleaning it down of debris, leaves and roofing shingle grit, we use a blower to do this, as well as make use of shovels to grab big bundles of leaves.
After the roofing is cleaned out, we're going to eliminate dirt and leaves from your gutter utilizing scooping tools and trowels. All of the clutter is properly packaged up as we do the job. Nothing gets tossed on to the floor or left behind on the roofing.
Now, with the gutters totally cleaned out, we proceed to examine the state of your downspouts, to find out whether they are free from blockages & full clear, our staff is well equipped with the proper tools to get rid of blockages that are often a problem for the rain water to pass, in addition, we are capable to locate obstacles that may not be noticeable or visible at the initial look
Once the job is all done we take photos of the work done and also will share all these with you through e-mail. You will subsequently be able to see the pre and post work.
You will also receive by email, a bill & invoice of the work carried out. There are several ways to pay. You could pay by credit card on the phone if you prefer or you could click the payment url inside the email, by bank transfer, by check or by hard cash.
We get in touch with our clients right after the work has been carried out to make sure that the job was completed to the highest benchmarks expected from us
In the event that you are not satisfied for any reason, we are going to happily return & remedy the problem.
We will promise a 45 day no blockage, since we know that our job will be performed towards the top notch standard.
