How Our Procedure Works
To begin with, when you call us, you'll be in touch with one of our Orange County centered despatchers, our gutter cleaning despatchers have many years of practical experience in the business and give expert support and services.
Then we will look at your house utilizing satellite imagery & discuss with you when these were last cleaned, and the condition of the rain gutters.
By using this details, we are going to provide you with a set price bill for cleaning your rain gutters & clearing the downpipes, and when possible, also cleaning the leaves & clutter from your roofing.
You will get a duplicate of the bid with all of the documents towards the end of your phone call and this will confirm precisely what we're going to perform, when we're gonna do it & just how much it will cost you.
We've got a team specialized on schedules and timelines, they will make certain that our work are performed promptly, they are accountable of the routes the gutter cleaners take, so, their task is locate the ideal path to the needed places to save lots of time and use the best route, by doing this, not simply fuel cost is actually saved but provides to you personally effective cost.
The team is going to contact you 24 hours prior to the cleaning services commence the work and can give you an time gap for the technician team appears, although a lot of our jobs are completed when the customer isn't in the home
Quite often our work is carried out while the client has gone out as we are only working on the outdoors of the property. But if you are remaining in for us we will contact you if for any reason in the event the timing varies.
The cleaning service professional will, with no exception, introduce himself to you personally, and if you are readily available, they will ask to you personally be taken across the property or home and explain any problem that he could possibly detect.
We will take photos of the major of the working spot prior to we commence with the job.
The roof is cleaned out of dirt, roofing shingle grit & fallen leaves first of all, using an electrical blower and a scoop to collect big leaf heaps.
When the roofing thoroughly clean and clear, we go to the gutter, eliminating fallen leaves & debris with trowels & scooping devices, we bag up all of this rubble once we clear away it, we don't let it stay on the roof or dump it to the floor beneath - we get the job done to the highest standards of cleaning
The next step is looking at your downspouts & ensuring there are no clogs or obstructions. We employ specialized tools to address blockages and we could also discover blockages which aren't always obvious initially.
We are going to send an e-mail with photographs of all of the spots that were cleaned out once the job is completed.
Additionally, you will receive receipts and invoicesby email so you can pay off by cash, safe email payment url, bank transfer, or check. If you prefer, you could also pay on the phone with a credit card.
After all is completed, we get in touch with our customers and get their thoughts and opinions of the work to make sure that the task was finished as expected and with the high quality we offer
Should our work not really satisfy & surpass your expectations, we will show up at your home in Fox Meadow to remedy the problem without any kind of hassle.
At Ken's Gutters, we are perfectionists and are happy to offer each and every client a 45-day assurance.
