Our Process
Phone us and you'll be in touch with one of the local Columbia County despatchers that has plenty of experience and will be capable to offer professional guidance.
We use satellite imagery to examine your home and discuss when your rain gutters were last cleaned and just what condition they're in currently.
By using this data, we will provide a fixed price bill for cleaning your gutters & clearing your downspouts, and when possible, also cleaning the leaves and debris out of your roof structure.
Following your call you will receive an email along with full written paperwork. We're going to affirm the cost provided over the phone and also the bid, outlining the break-down of charge, exactly what work is going to be undertaken and when we will carry out the job.
Our jobs are completed rapidly as a result of our experienced appointment scheduling team who'll figure out the ideal route for our gutter cleaner so they can work the most time-efficient and distance-efficient path. This will save traveling time and gas so we can pass along the cost savings to the clients.
Our gutter cleaning technician will contact you 24 hours prior to your job commence day and will let you know their arrival time.
Right after arrival the cleaning specialist is going to introduce himself to you and, when you're home and have the time, walk around the property or home with you to tell you problem areas.
Before we start off, we take photographs of all key regions we will be doing work in.
We start with the roof structure, cleaning up it down of debris, leaves & shingle grit, we utilize a blower to achieve this, and also make use of shovels to pick up big heaps of leaves.
After the roof structure is cleaned out, we will take away debris and leaves from your rain gutter utilizing scooping tools and trowels. All the clutter is properly packaged up as we work. Absolutely nothing gets thrown on to the floor or left behind on the rooftop.
Right now, with all the rain gutters totally cleaned out, we proceed to examine the state of the downpipes, to find out if they are free from blockages and full clear, our team is fully equipped with the proper tools to get rid of obstacles that could be a problem for the water to flow, additionally, we're capable of detect obstructions that won't be noticeable or visible at first look
After the job is all done we take photos of all the work done and also will share all these with you by e-mail. You will subsequently be able to view the pre and post.
Also by email, we send out our invoices for the service charge, for payments method, our company offers you various options, as hard cash, cheque, bank transfer, or payment link via a secure email, furthermore, you may use your phone to pay out by visa or mastercard
We generally call up our customers following conclusion of the job to make sure they're pleased with the highest standards we aim to provide.
In case you are unsatisfied with all the work that has been done, we will make sure to support & sort out your grievances with no hassle
