How Our Process Works
First of all, as soon as you do make your first call, you will be connected with one of our very own dispatchers located within Polk County. Our dispatchers possess several years of practical experience in gutter cleaning and can provide you with the very best help and services.
We are going to examine your household using satellite images and having a brief conversation together with you about the condition of your gutters and when these were previously cleaned.
By using this data we will provide you with a price tailored to you to clean out your gutters & downspouts and when possible we will clean up the leaves and rubble from the roof.
You will get your own copy of the price quote by email to validate exactly what we intend to do, when we can perform it and exactly how much it will cost you.
All of our tasks are carried out quickly because of our knowledgeable appointment scheduling team that will find out the very best route for the gutter cleaner so they can work the most time-efficient and distance-efficient route. This saves driving time & gas so we can pass on the value savings to our customers.
You will get a phone call 24 hours before the scheduled task to provide you a window of arriving time when the technician will be there.
Upon arrival the cleaning specialist is going to introduce himself to you &, if you are home and have the time, walk all around the property or home with you to tell you trouble spots.
Prior to starting on the cleaning work, photos are taken of your important areas that'll be worked on.
We will then initially make use of the leaf blower to clean dirt & leaves right from the roof structure so this all cleared before cleansing the gutters. All leaves will be collected with our shovels and packaged up.
When the roof is cleaned, we're going to get rid of debris & leaves from your gutter using scooping tools & trowels. All of the clutter is nicely bagged up while we work. Nothing gets thrown on the ground or left on the roof.
With all the gutters totally clear we proceed to the downpipes, checking that they are totally free and clear of obstructions, we have specific tools and equipment to get rid of any obstructions that may be there, we will also locate obstructions that might not be visible at first look.
When completed we take photographs of our carried out job and share all these with you through email.
Furthermore, we provide our invoices & receipts by email and you could choose to pay out us by cheque, bank transfer, hard cash, or settlement link in secure email, - you may even pay off by credit card over the telephone if you like
We generally call our clients after conclusion of the project to make sure they are very pleased with the highest standards we attempt to offer you.
Our service package provides regular planned cleaning of rain gutters & downspouts to maintain your home protected. We're going to visit 2-4 times per year depending on your gutter style and rooftop type in addition to what sorts of trees are bordering your home.
