Just How Our Procedure Works
To begin with, the moment you do make the first call, you'll be connected to one of our very own dispatchers located within Volusia County. Our dispatchers have many years of practical experience in gutter cleaning service and can give you the very best help and services.
We are going to establish together with you the last time your rain gutters were cleaned and cleared and making use of satellite pictures we are able to examine and view your house.
Using this information, we're going to give you a fixed price bill for cleaning your gutters & clearing the downpipes, and if possible, additionally cleansing the leaves and debris from the roofing.
You will get a duplicate of the bid & complete records by email right after the phone call, this shows just what we are going to carry out, when we are going to do it, and how much it will cost you
All of our jobs are carried out punctually because of our experienced appointment scheduling staff who will identify the best route for our gutter cleaner so they can work probably the most time-efficient and distance-efficient route. This saves traveling time & gasoline so that we can pass along the cost savings to our clients.
They will contact you 24 hours before your job is due to begin and they can give you an arrival time frame for our professional to visit.
Rest assured when this changes for any kind of reason you're going to be informed ahead of time, saving you from waiting around for us, although many of our work is carried out when the client is not at home
Upon arrival the cleaning specialist will introduce himself to you and, when you're home and also have the time, walk around the property together with you to show you problem areas.
Before commencing on the cleaning, photographs are taken of the key areas that will be worked on.
The roofing is cleaned of dirt, shingle grit and fallen leaves to begin with, employing an electrical blower as well as a scoop to gather large leaf heaps.
With all the roof thoroughly clean & clear, we go to the gutter, taking away leaves and dirt with trowels & scooping devices, we bag up all this debris when we clean up it, we don't leave it on the roof or drop it to the ground below - we do the job to the very best benchmarks of cleanliness
Our next stage is checking out your downpipes & making sure there are no clogs or blockages. We make use of special tools and equipment to address blockages and we can also locate blockages which are not necessarily visible initially.
When complete we take pictures of our completed work and show those with you through email.
Additionally, you will receive by email, a receipt and invoice of the work performed. There are numerous approaches to pay off. You can pay by card over the telephone if you'd like or you could click the payment url inside the email, by bank transfer, by cheque or by hard cash.
After all is finished, we contact our clients and check their thoughts and opinions of the job in order to be sure that the task was carried out as you expected and with the high quality we offer
We are going to revisit to your house, without hassle, and fix any issues if we have not surpassed your expected results ..
At Ken's Gutters, we are perfectionists and are very happy to offer each client a 45 day warranty.
