Our Procedure
First of all, whenever you contact us, you will be in touch with one of our Gadsden County based despatchers, our gutter cleaning despatchers have several years of practical experience in the business and provide expert guidance & services.
We then will look at your house utilizing satellite imagery and check with you when they were last cleaned, and the condition of the rain gutters.
Using this details we are able to offer you a fixed-price cost for gutter & downpipe cleaning as well as cleaning any kind of clutter or leaves off the roofing.
Following the phone call you will receive an e-mail along with full written paperwork. We're going to affirm the cost given over the phone and also the bid, outlining the break-down of price, precisely what job is going to be performed and when we are going to perform the job.
Our appointment scheduling staff who has got the duty to make sure our tasks are done quickly, they are in command of working out the ideal routes for our gutter cleaners so they can show up at the jobs within the most time and distance efficient route, conserving gas & time driving permits us to provide you with the greatest value.
They will contact you 24 hours just before your job is due to start and they'll provide you with an arrival time frame for our technician to attend.
The cleaning specialist will always introduce himself to you personally on arrival, and if you have time, we're going to walk across the residence along with you and you could point out any problem areas.
Right before we start, we take photographs of all the key regions we are going to be working in.
The project begins on the roofing, cleaning up all the remains of leaves, dust & gravel. To do this task, we utilize a blower as main tool, among the list of various other tools we could point out shovels to collect large heaps of leaves
As soon as the rooftop is cleaned out, we will clear away debris & fallen leaves from the rain gutter using collecting tools & trowels. All of the clutter is nicely bagged up while we work. Absolutely nothing gets tossed on the floor or left behind on the rooftop.
Following the roof & gutters are cleaned and cleared, we begin checking the downspouts. We have got special equipment to use for the cleaning and clearing of them. Quite often blockages can be undetectable and hidden. We clear away all these obstructions for you.
As soon as the job is finished we will take pictures of all of the job done and will present all these with you by email message. You will subsequently be able to see the pre and post work.
In addition, we issue our bills by e-mail and you might opt to pay us by cheque, bank transfer, hard cash, or payment link in safe email, - you might also pay off by visa or mastercard on the telephone if you like
We get in touch with each of our clients right after the work has been carried out to make certain that job was completed towards the highest standards anticipated from us
Should you be disappointed with all the work that's been completed, we're going to make sure to support and fix your concerns with no hassle
At Ken's Gutters, we are perfectionists and therefore are pleased to give each and every client a 45-days promise.
