Just How Our Process Works

• To begin with, the minute you do make your very first call, you will be connected with one of our very own dispatchers located in Polk County. Our dispatchers have got many years of experience in gutter cleaning and can give you the best guidance and assistance.
• We're going to evaluate your residence using satellite imagery and having a brief discussion with you about the condition of the rain gutters and information on when these were previously cleaned.
• Using this information, we're going to give you a set price bill for cleaning your rain gutters & clearing your downpipes, and when possible, additionally cleansing the leaves and debris from the rooftop.
• You will get a duplicate of this bid & full documents by email soon after the call, this shows precisely what we will undertake, when we will do it, and just how much it will cost you
• Our scheduling team who has got the duty to make sure all our tasks are done punctually, they happen to be in charge of working out the right paths for our gutter cleaners to allow them to be present at the tasks in the most time and distance efficient route, conserving gas and time driving permits us to give you the greatest value.
• Our team is going to phone you 24 hours before the cleaning services start the work and can provide you a time gap for our specialist team appears, although many of our jobs are done when the client is not at home
• Often our tasks are accomplished whilst the customer is out as we are just working on the outside of the house. But if you are remaining in for us we're going to contact you if for any reason if the timing changes.
• The cleaning professional will, with no exception, introduce himself to you personally, and if you are readily available, they will request to you be guided across the residence and talk about any problem he may spot.
• We're going to take pictures of the major working section just before we start with the job.
• The task begins on the roof structure, cleaning up all the remains of leaves, dirt & stones. To do this task, we utilize a blower as key device, amongst the other tools we could point out shovels to pick up large heaps of fallen leaves
• All of our gutter cleaning specialists work with highest benchmarks of cleanliness all through the job. They are going to next start off clearing the rain gutters utilizing scooping equipment and bag up while they clear out, meaning hardly any clutter is left on the ground to clean up later and have blow aside.
• Right after the roof and rain gutters are cleared and cleaned out, we start inspecting the downspouts. We've got specialized tools for the cleaning and clearing up of these. Frequently blockages could be undiscovered and unseen. We clear out all these obstructions for you.
• As soon as the work is done, we take images of it and send them an email to you.
• You will also receive by email, an invoice & receipt for the work carried out. There are many approaches to pay. You could pay by card on the phone if you'd like or you may click the payment link inside the email message, by bank transfer, by check or by hard cash.
• We generally call our consumers following conclusion of the job to make certain they are pleased with the very high benchmarks we attempt to provide.

If you're not happy with the work which has been undertaken, we are going to make sure to support & resolve your concerns with no hassle