Our Standard Working Procedures
Firstly, as soon as you make the first call, you will end up connected with one of our very own dispatchers situated in Polk County. Our dispatchers have several years of working experience in gutter cleaning service and will provide you with the best help and services.
We are going to evaluate your household using satellite imagery and having a short discussion with you about the condition of your gutters and when they were previously cleaned out.
Using this details we could provide you with a fixed-price charge for gutter & downpipe cleaning and also cleaning up any clutter or leaves from the roofing.
You will get a duplicate of this bid & complete documentation by e-mail immediately following the phone call, this confirms exactly what we're going to complete, when we are going to do it, and just how much it will cost you
Our scheduling staff who has the duty to make sure all of our tasks are completed punctually, they're in charge of working out the ideal paths for our gutter cleaners in order to attend the tasks in the most time and distance efficient route, saving gasoline and time driving permits us to give you the greatest value.
The team will phone you 24 hours prior to the cleaning services start off the job and will provide you an time gap for our specialist team appears, although many of our jobs are done when the client isn't home
The cleaning specialist will always introduce himself to you personally on arrival, and if you've got time, we are going to walk across the residence along with you and you can mention any problem areas.
We are going to take photographs of the key working spot prior to we commence with the work.
We start out with the roof, cleaning it down of debris, leaves & shingle grit, we make use of a blower to accomplish this, as well as make use of shovels to grab large heaps of fallen leaves.
For high-quality benchmarks, right after the complete cleaning and clear of your homes roof, we go to the rain gutter, removing leaves/twigs and dirt from it using tools like trowels and collection equipment, we put all of this in baggage since we thoroughly clean the workspace, and then, we will take on those sacks along with us which means you do not have to deal with them
The next action is checking your downpipes and making sure there are no clogs or obstructions. We make use of specialized equipment and tools to handle obstructions and then we could also locate blockages which aren't always visible initially.
Once complete we take pictures of the carried out work & share all those with you by email.
In addition, we send our receipts and invoices through e-mail and you could opt to pay out us by cheque, bank transfer, hard cash, or payment link in safe e-mail, - you might also pay off by credit card over the phone if you prefer
We contact all our clients after the work has been carried out to ensure that the job was done to the high standards expected of us
Should our work not satisfy and exceed your anticipations, we are going to show up at your house in Edenholme to treat the problem with no hassle.
We're going to guarantee a 45 day no clog up, since we know our work will be carried out to the great standard.
Our service plan delivers frequent planned clearing of gutters and downpipes to maintain the household protected. We're going to visit 2 to 4 times a year based on your gutter style and roof structure type and also what types of trees are bordering your residence.
