Just How Our Procedure Works
Firstly, the minute you make your first call, you'll be connected to one of our dispatchers located within Polk County. Our dispatchers have got years of working experience in gutter cleaning and will provide you with the best guidance and services.
We are going to measure your home using satellite images and having a short talk together with you relating to the condition of your gutters and information on when these were previously cleaned out.
With this information we can give you a fixed-price charge for rain gutter & downspout cleaning and also cleaning any debris or leaves off the roof structure.
You will get a duplicate of the bid with all the paperwork right at the end of your phone call and this will validate exactly what we are going to perform, when we're going to do it & how much it will cost.
Our appointment scheduling staff who has got the duty to make sure that our tasks are done quickly, they will be in command of figuring out the very best paths for our gutter cleaners in order to show up at the jobs within the most time and distance-efficient route, conserving gasoline & time driving permits us to provide you with the greatest value.
You will receive a phone call 24 hours prior to the scheduled task to provide you a window of arriving time when the technician will be there.
Be confident that when for any kind of reason this varies, you're going to be notified in advance, helping you save the wait around, nonetheless, the majority of our works are carried out when the customer isn't in the home.
The cleaner will always introduce himself to you personally on planned arrival, and if you have time, we will walk around your property together with you and you could indicate any troublesome areas.
Prior to the start of the job we will take photos of the gutters & roof structure and of the work going to be done.
We will initially make use of the foliage blower to clean up debris and leaves from the roof so this all removed prior to cleaning the gutters. All leaves will be collected with the shovels & packaged up.
Once the roof structure is cleaned out, we will eliminate dirt & leaves/twigs from the gutter utilizing collecting tools & trowels. All of the debris is nicely packaged up as we do the job. Absolutely nothing gets tossed on the floor or left behind on the roofing.
Right after the roofing & gutters are cleaned & cleared, we begin inspecting the downpipes. We have special tools to use for the cleaning and clearing up of all of these. Very often obstructions could be undiscovered & hidden. We clean up these blockages for you personally.
We will send an email with pictures of all the locations which were cleaned and cleared once the job is finished.
Additionally, you will get by e-mail, a bill and invoice of the work performed. There are various approaches to pay off. You are able to pay by card over the phone if you'd like or you can click the payment link in the email message, by bank transfer, by cheque or by cash.
You will receive a phone call from our company right after the job was concluded to be sure you are pleased with the work and that the job was done to the very high standards that we promise.
Our service plan delivers routine planned cleaning of rain gutters & downpipes to keep the residence protected. We're going to visit 2, 3 or 4 times each year based upon your gutter layout & roof structure type in addition to what types of trees are around the house.
