Our Standard Operating Processes
Our Madison County centered despatchers have many years of practical experience and they can give professional guidance and assistance right from the minute you call.
We make use of satellite imagery to examine your residence and speak about when your rain gutters were last cleaned out as well as what condition they are in at present.
By using this information, we are going to give you a set price invoice for cleaning your rain gutters & clearing your downpipes, and if possible, additionally cleaning the leaves & debris out of your roof.
You will get your own copy of this quote by email to confirm precisely what we intend to do, when we can perform it & just how much it's going to cost you.
Our appointment scheduling team will likely have previously worked the very best route for our cleaners, so that they can easily reach the work promptly and most cost efficient that will permits us to provide the top services & best cost saving on gas and time.
Our gutter cleaning professional will contact you 24 hours before your job commence day and is going to inform you their arrival time.
Often our jobs are finished while the client is out as we are simply just working on the outdoors of the house. However if you are staying in for our team we're going to call you if for whatever reason in the event the timing changes.
Immediately after arrival the cleaning specialist will introduce himself to you personally and, if you are home and have the time, walk across the property or home with you to tell you problem areas.
Before beginning on the cleaning, photographs are taken of the major areas that'll be worked on.
The job begins on the roofing, cleaning up all the remains of leaves, debris & gravel. For this task, we use a blower as primary device, amongst the various other equipment we can point out shovels to pick up huge bunches of leaves
When the roof thoroughly clean and clear, we proceed to the gutter, removing leaves/twigs & debris with trowels and scooping tools, we bag up all of this dirt once we clear it, we don't let it sit on your roofing or put it to the floor underneath - we get the job done to the highest standards of cleaning
After the roofing and rain gutters are cleared & cleaned, we move onto inspecting the downpipes. We've specific tools to use for the cleaning and clearing up of them. Quite often blockages could be undiscovered and hidden. We clear out all these obstructions for you personally.
We are going to send you an e-mail with photos of all of the spaces that have been cleaned out once the work is done.
You will also get by email, an invoice & receipt for the work completed. There are plenty of ways to pay. You are able to pay by credit card over the phone if you wish or you can choose the payment link in the email, by bank transfer, by check or by cash.
We get in touch with all of our clients after the job has been completed to make sure that the job was successfully done towards the very high benchmarks expected of us
Should our job not really satisfy and exceed your expectations, we will show up at your property in Duval Pond Rd to treat the issue without any kind of fuss.
