Our Typical Operating Procedures
Contact us and you'll be connected with one of the local Lake County despatchers who has got loads of experience and will be competent to offer professional guidance.
Then we will check at your house employing satellite images & speak with you when they were previously cleaned out, and the condition of your rain gutters.
Using this information, we are going to provide you with a set price invoice for cleaning your rain gutters & clearing the downspouts, and when probable, also cleansing the leaves and debris out of your roof structure.
Following the telephone call you will get an e-mail with complete written documents. We will affirm the price provided over the phone and the bid, explaining the break-down of cost, exactly what job is going to be carried out and when we can perform the job.
We've got a staff specialized on work schedules & timeframes, they make sure that our work are executed punctually, they are responsible of the paths the gutter cleaners take on, so, their role is locate the right route to the needed locations to save lots of time & take the best route, with this, not just gas cost is actually saved but provides to you personally effective cost.
They will contact you 24 hours before your work is due to start and they will provide you an arrival window for our specialist to attend.
Upon arrival the cleaner is going to introduce himself to you &, when you are home and also have the time, walk across the property with you to let you know the troublesome areas.
Before starting on the cleaning, pictures are taken of your main areas that'll be worked on.
The work commences on the roof structure, cleaning up all the remains of leaves, dust and tiny rocks. For this process, we use a blower as main tool, amongst the other equipment we can mention shovels to pick up huge bunches of fallen leaves
When the roof thoroughly clean and clear, we go to the rain gutter, getting rid of leaves & dirt with trowels and scooping tools, we bag up all this dirt as we clean up it, we don't let it stay on the rooftop or put it to the floor underneath - we do the job to the top benchmarks of cleaning
Our next step is looking at your downpipes & making certain there are no clogs or obstructions. We use special equipment and tools to take care of obstructions and we can also discover obstructions which aren't necessarily visible initially.
We are going to send you an e-mail with photos of the areas which were cleaned out as soon as the job is completed.
You will additionally receive invoices & billsby email so you can pay off by cash, safe e-mail payment url, check, or bank transfer. If you prefer, you can also pay over the telephone using a card.
You will get a call from us after the job has been concluded to be sure you are pleased with all the work and that the job was done towards the very high standards that we promise.
Simply because our superior quality work and possess highest standards on cleaning, we are able to give you a 45 days warranty of no obstructions
If you are not satisfied for whatever reason, we are going to gladly return and remedy the issue.
