How Our Process Works
First of all, when you call us, you will be connected with one of our very own Polk County based despatchers, our gutter cleaning despatchers have got several years of practical experience in the industry and offer professional support & service.
We utilize satellite imagery to evaluate your property and speak about when your rain gutters were last cleaned and what condition they are in now.
With this particular details we could provide fixed-price charge for rain gutter & downspout cleaning and also cleaning any dirt or leaves and twigs from the roofing.
You will get your own copy of the quote by email to validate precisely what we intend to do, when we could do it and just how much it will cost.
Our appointment scheduling team will likely have earlier worked the ideal route for them, so they can reach the work quickly and most cost effective that will allows us to provide the best services and very best value saving on gasoline & time.
They will call you 24 hours before your work is due to begin and they'll give you an arrival time frame for our technician to visit.
The cleaning specialist will always introduce himself to you personally on planned arrival, and if you have time, we will walk around your property with you and you could indicate any problem areas.
Before the beginning of the job we take photographs of the gutters and roof structure and of the work about to be done.
We start out with the roof, cleaning up it down of leaves, debris and shingle grit, we utilize a blower to achieve this, and also use scoops to grab big bundles of leaves.
Once the roof structure is cleaned, we are going to get rid of debris and leaves from your rain gutter using scooping tools & trowels. All the clutter is neatly bagged up while we work. Absolutely nothing gets tossed on the floor or left on the rooftop.
With the gutters totally clear we go to the downspouts, examining that they're free and clear of obstructions, we carry tools & special equipment to get rid of any kind of obstructions that could be there, we can also identify obstructions that might not be noticeable at first look.
When completed we take pictures of the carried out work & share these with you by email.
You will also get receipts & invoicesby email so that you can pay by cash, safe e-mail payment link, bank transfer, or check. If you like, you can also pay on the phone using a card.
You will receive a call from us after the work has been finished to ensure you are happy with all the work and also that the task was done to the high standards that we guarantee.
At Ken's Gutters, we're perfectionists and are very happy to offer each client a 45 day warranty.
We are going to revisit to your premises, with no hassle, and remedy any kind of concerns if we have not exceeded your anticipations.
Our service plan features regular scheduled clearing of gutters and downpipes to maintain the home protected. We're going to visit 2 to 4 times a year depending on your rain gutter layout and rooftop type and also what sorts of trees are around your place.
