The Way We Work
Phone us and you will be in touch with one of our own local Volusia County despatchers who has got plenty of experience and will be competent to offer professional assistance.
We are going to examine your home using satellite imagery and having a brief discussion with you relating to the condition of the gutters and information on when they were last cleaned.
Using this information we will provide you with a price customized to you personally to completely clean your gutters & downpipes and when feasible we will clean up the leaves & debris out of your roofing.
You will receive a copy of the bid and full documents by email soon after the call, this shows exactly what we're going to undertake, when we will do it, and how much it will cost
All of our jobs are carried out promptly thanks to our experienced scheduling team that will discover the very best route for our gutter cleaner to enable them to work probably the most distance-efficient and time-efficient route. This saves traveling time and gas so that we could pass along the cost savings to the clients.
You will receive a phone call 24 hours prior to the scheduled task to give you a window of arrival when the technician will be there.
If you're home once the gutter cleaner arrives, he will introduces himself and also request you to walk around your residence with him mentioning any key troublesome areas to deal with.
Before the start of the work we will take photographs of the gutters & roofing and of the work going to be undertaken.
We start with the roofing, cleaning it down of debris, leaves & shingle grit, we utilize a blower to accomplish this, and also use shovels to grab large bundles of leaves.
For high quality benchmarks, after the complete cleaning and clear of your home's roofing, we go to the gutter, clearing leaves/twigs and debris from it using tools such as trowels & collection tools, we place all of this in bags as we clean up the workspace, after that, we're going to take those sacks with us which means you don't need to take care of them
The next stage is checking out your downspouts and making certain there aren't any clogs or blockages. We employ specialized tools and equipment to handle blockages and we could also find obstructions that are not necessarily visible at first glance.
We're going to send an email with photos of all of the areas that were cleaned after the work is done.
You will also receive by e-mail, a bill and invoice for the work carried out. There are lots of approaches to pay. You could pay by credit card on the phone if you wish or you can choose the payment link in the email, by bank transfer, by cheque or by hard cash.
After all work is finished, we call up our customers and check out their point of view of the work in order to be sure that the task was done as you expected and also the high quality we offer
If you're unsatisfied with the work which has been completed, we will make sure to support and correct your grievances with no problem
At Ken's Gutters, we are perfectionists and are happy to offer each and every client a 45-day promise.
Our service package gives you frequent planned cleaning up of rain gutters and downspouts to keep your property protected. We will visit 2, 3 or 4 times each year based upon your rain gutter layout & roof type along with what sorts of trees are actually around your home.
