Our Typical Working Procedures
First off, the moment you do make your first call, you will end up connected to one of our dispatchers located in Lee County. Our dispatchers possess years of experience in gutter cleaning service and will give you the very best help and assistance.
We're going to take a look at your house using satellite imagery and having a brief conversation together with you on the condition of your gutters and when they were last cleaned out.
Using this details, we're going to give you a set price bill to clean your rain gutters & clearing the downpipes, and if probable, also cleaning the leaves and debris from the roof.
You will get a copy of the bid and full documentation by email right after the call, this confirms exactly what we're going to carry out, when we will do it, and just how much it will cost you
Our scheduling team will have previously worked the ideal route for them, so they can easily arrive at the work immediately and most cost efficient which will permits us to provide you with the very best services and very best cost saving on fuel as well as time.
Our team is going to phone you 24 hours before the cleaning services commence the job and can give you an time gap for our professional team appears, although many of our jobs are done when the client is not at home
Be confident when this alters for whatever reason you're going to be told before time, saving you from waiting for us, although many of our jobs are carried out when the client isn't in the house
The cleaning service personal will, with no exception, introduce himself to you personally, so if you're available, they will request to you personally be guided across the residence and express any issue he may identify.
Before we start, we just take photographs of all major areas we are going to be working in.
The job commences on the roof structure, cleaning up all of the remains of fallen leaves, debris & stones. For this task, we use a blower as key tool, among the list of various other tools we can point out shovels to pick up large bundles of fallen leaves
With all the roofing clean & clear, we go to the gutter, removing leaves/twigs and debris with trowels and scooping devices, we bag up all of this clutter when we clear it, we don't leave it on the rooftop or throw it to the ground beneath - we do the job to the highest standards of cleanliness
Our next stage is examining your downspouts & making sure there are no clogs or obstructions. We utilize special tools and equipment to handle obstructions and then we can also discover blockages which aren't necessarily visible on the outside.
As soon as the job is all done we will take photographs of all of the job done and also will share these with you through e-mail. You will then be able to view the before and after.
You will also receive by email, a bill and receipt for the work completed. There are lots of approaches to pay off. You may pay by card on the telephone if you want or you could click the payment url inside the email, by bank transfer, by cheque or by hard cash.
We call up all of our clients following the work has been finished to make sure that the work was completed to the high benchmarks expected from us
Should our job not really fulfill and surpass your anticipations, we are going to show up at your property in Daniels to remedy the issue with no fuss.
At Ken's Gutters, we're perfectionists and therefore are very happy to give each client a 45 day warranty.
