Our Typical Operating Processes
Our Lake County based despatchers have got years of practical experience and they'll offer professional support & services right from the moment you call.
We are going to establish with you the last time your rain gutters were cleaned and cleared and using satellite images we are able to examine & view your home.
By using this data we are going to give you a price customized to you personally to clean your rain gutters and downpipes and if feasible we will clear the leaves & debris from your roofing.
You will get a duplicate of the bid with all of the paperwork towards the end of the call and this will validate exactly what we're going to undertake, when we are gonna do it and the amount it is going to cost you.
Our scheduling team who has the responsibility to make sure our jobs are done immediately, they happen to be in charge of working out the very best routes for our gutter cleaners so they can be present at the tasks in the most time and distance efficient route, conserving gas & time driving permits us to give you the greatest value.
You will receive a phone call 24 hours prior to the scheduled job to provide you a window of arrival when the professional is going to be there.
The cleaning service professional will always, with no exception, introduce himself to you personally, and if you are available, they will ask to you personally be taken all around the property or home & describe any issue he could spot.
Before beginning on the cleaning, photographs are taken of the main areas that'll be worked on.
We begin with the roof structure, cleaning it down of leaves, debris & roofing shingle grit, we use a blower to get this done, as well as use scoops to pick up big heaps of fallen leaves.
When the roof is cleaned out, we're going to take out debris & fallen leaves from your gutter using scooping tools and trowels. All of the debris is neatly bagged up while we do the job. Nothing gets tossed on the floor or left behind on the roof.
Right now, with the rain gutters all cleaned out, we proceed to examine the state of your downpipes, to see if they're clear of blockages & 100 % clear, our company is fully equipped with the right tools to remove obstructions that may well be a problem for the rain water to flow, furthermore, we're capable of detect obstacles that will not be noticeable or visible at first look
We will send an email with pictures of the spots that were cleaned out once the job is done.
In addition, we issue our receipts and invoices by email and you may elect to pay us by check, bank transfer, hard cash, or payment link in secure e-mail, - you may also pay by visa or mastercard over the telephone if you like
You will receive a phone call from us soon after the work was completed to make sure you are happy with all the work and that the job was done towards the very high standards which we promise.
We're going to guarantee a 45 day no clog up, as we are certain that our work is going to be fulfilled towards the excellent standard.
Should our work not satisfy & surpass your anticipations, we are going to show up at your property in Crooked Lake Estates to treat the problem with no hassle.
Our service package offers regular planned cleaning of rain gutters & downspouts to help keep your home protected. We will visit 2-4 times a year based on your rain gutter style and rooftop type as well as what sorts of trees are bordering your residence.
