How Our Process Works
Firstly, whenever you contact us, you'll be connected with one of our very own Washington County based despatchers, our gutter cleaning despatchers possess years of working experience in the industry and offer professional guidance and assistance.
Then we will look at your residence employing satellite imagery and check with you when they had been previously cleaned, as well as the condition of your gutters.
With this particular details we could offer you a fixed-price cost for gutter & downspout cleaning as well as cleaning up any clutter or leaves and twigs off the rooftop.
Following the call you will get an e-mail along with complete written documentation. We're going to affirm the price given over the telephone along with the bid, outlining the break-down of cost, precisely what work is going to be undertaken and when we will do the job.
All our tasks are done promptly thanks to our experienced appointment scheduling staff who will identify the ideal route for the gutter cleaner so they can work out probably the most distance-efficient and time-efficient path. This will save driving time and gasoline so that we can pass on the value savings to our customers.
They will contact you 24 hours before your work is due to start and they'll give you an arrival window for our specialist to visit.
The cleaner will always introduce himself to you upon arrival, and if you have got time, we will walk across the residence with you and you could point out any troublesome areas.
Prior to the start of the job we take photographs of the rain gutters & roof and of the work going to be done.
The task begins at the roofing, clearing all of the remains of leaves, dust & gravel. For this task, we use a blower as main tool, among the various other equipment we could mention scoops to pick up huge bunches of fallen leaves
As soon as the roofing is cleaned, we are going to get rid of dirt & leaves/twigs from your gutter utilizing collecting tools & trowels. All the clutter is neatly bagged up as we work. Nothing gets tossed on the ground or left on the roofing.
Right after the roofing and rain gutters are cleaned & cleared, we begin inspecting the downpipes. We have special equipment to employ for the cleaning & clearing up of them. Often blockages can be undetectable & hidden. We clear away these blockages for you personally.
Once completed we take photos of the carried out work & show those with you by email message.
You will additionally receive invoices & billsby email so that you can pay out by hard cash, safe e-mail payment url, check, or bank transfer. If you prefer, you can even pay on the phone using a charge card.
You will get a phone call from us after the job has been finished to ensure you are pleased with all the work and also that the job was completed to the high standards which we guarantee.
At Ken's Gutters, we're perfectionists and therefore are pleased to give each and every customer a 45 day promise.
If you're not satisfied with all the work that has been carried out, we are going to make sure to support and fix your concerns with no hassle
