Our Standard Operating Procedures
To begin with, when you call us, you will be in touch with one of our Pasco County based despatchers, our rain gutter cleaning despatchers possess many years of experience in the business and provide professional guidance and service.
We then will look at your house using satellite imagery & speak with you when these were previously cleaned, and the condition of your rain gutters.
Using this details we could provide you with a fixed-price cost for rain gutter and downspout cleaning and also cleaning up any dirt or perhaps leaves and twigs off the roof.
You will receive a duplicate of the bid and complete documents by email immediately following the phone call, this confirms just what we are going to complete, when we are going to do it, and just how much it will cost you
We've got a staff specialized on work schedules & timelines, they ensure that our work are done punctually, they are accountable of the paths that the gutter cleaners take, so, their job is locate the right path to the necessary places to avoid wasting time and use the best route, by doing this, not just fuel cost is saved but provides to you effective cost.
You will get a phone call 24 hours prior to the scheduled job to provide you with a window of arrival when the professional will be there.
Very often our work is done while the client has gone out as we are only working on the outdoors of your home. But if you are remaining in for us we're going to phone you if for whatever reason if the timing varies.
Right after arrival the cleaning specialist is going to introduce himself to you &, if you are home and also have the time, walk all around the property with you to show you troublesome areas.
Before the start of the project we take photos of your gutters as well as roof and of the job going to be carried out.
We will then first utilize the foliage blower to clean off debris & fallen leaves right from your roofing so all this cleared prior to cleansing the rain gutters. All fallen leaves will be picked up with the shovels and bagged up.
When the roofing clean and clear, we move to the rain gutter, eliminating fallen leaves & debris with trowels and scooping devices, we bag up all this dirt as we clean up it, we don't leave it on the roofing or drop it to the floor beneath - we do the job to the very best benchmarks of cleanliness
After the roofing & gutters are cleared and cleaned, we begin checking the downspouts. We have special equipment for the cleaning and clearing up of them. Very often blockages can be undiscovered & unseen. We clear these obstructions for you.
We will send you an e-mail with photos of all of the spaces that were cleaned as soon as the work is concluded.
Additionally, you will receive by email, a bill and invoice for the work performed. There are several approaches to pay off. You could pay by credit card on the phone if you prefer or you could click the payment link within the email message, by bank transfer, by check or by hard cash.
We generally call our customers following conclusion of the job to make certain they are pleased with the highest benchmarks we attempt to offer.
Mainly because our quality work and also have highest benchmarks on cleaning, we will offer you a 45-days assurance of no obstructions
