Our Process
Firstly, as soon as you make your first call, you will be connected with one of our very own dispatchers located in Hillsborough County. Our dispatchers have several years of working experience in gutter cleaning service and can give you the very best guidance and assistance.
We then will look at your residence utilizing satellite images & discuss with you when these had been last cleaned out, and the condition of the gutters.
By using this data, we are going to provide you with a set price invoice for cleaning your rain gutters and clearing your downspouts, and if probable, also cleansing the leaves & clutter out of your roof.
Following the call you will get an e-mail along with complete written paperwork. We will affirm the cost given over the telephone and also the bid, outlining the break-down of cost, precisely what job will be undertaken and when we can get the job done.
We have a team specialized on work schedules and timeframes, they ensure that our work are executed immediately, they are accountable of the routes the gutter cleaners take on, so, their job is locate the best path to the needed places to avoid wasting time and use the best route, by doing this, not simply gas cost is actually saved but gives to you personally effective cost.
They are going to call you 24 hours just before your job is due to begin and they can provide you an arrival window for our specialist to visit.
The cleaning specialist will always introduce himself to you personally upon planned arrival, and if you have time, we will walk around the property with you and you can indicate any trouble spots.
Prior to the beginning of the job we will take photographs of your rain gutters as well as roofing and of the work going to be handled.
The job starts at the roof structure, cleaning all of the remains of leaves, dust & stones. For this particular job, we use a blower as key tool, among the list of other equipment we can point out scoops to pick up large bunches of leaves
With the roof structure clean & clear, we move to the rain gutter, getting rid of fallen leaves & dirt with trowels and scooping tools, we bag up all this debris once we clear it, we don't leave it on your roof or throw it to the ground beneath - we work to the highest benchmarks of cleaning
With the gutters totally clear we go to the downpipes, checking they are free and also clear of obstructions, we bring tools & special equipment to remove any kind of obstructions that might be there, we could also locate obstructions that may not be obvious at initial look.
After the work is all done we will take photographs of all the work done and will present these with you through e-mail. You will then be able to view the before and after.
You will also get by e-mail, a bill & invoice of the work carried out. There are lots of approaches to pay. You may pay by credit card over the phone if you prefer or you could click on the payment url inside the e-mail, by bank transfer, by check or by hard cash.
As soon as all work is finished, we get in touch with our customers and check their opinion of the job to ensure that the job was done as you expected and with the highest quality our company offers
At Ken's Gutters, we are perfectionists and are very happy to give each client a 45 day guarantee.
