Our Procedure
To begin with, the minute you do make the first call, you will end up connected to one of our dispatchers located within Gadsden County. Our dispatchers possess several years of working experience in gutter cleaning service and will provide you with the best help & services.
We're going to assess your household using satellite images and having a brief discussion together with you relating to the condition of your rain gutters and details on when they were last cleaned.
Using this details, we are going to provide you with a set price invoice for cleaning your gutters and clearing the downpipes, and when possible, also cleaning the leaves and clutter from your roof structure.
You will get a copy of the bid with all the documents right at the end of the phone call and this would validate precisely what we are going to perform, when we're going to get it done & exactly how much it is going to cost.
We have a team specialized on schedules & timeframes, they will ensure that our work are executed punctually, they are accountable of the routes that the gutter cleaners take on, so, their role is find the ideal path to the needed locations to avoid wasting time and take the most efficient route, by doing this, not simply gas cost is saved but provides to you personally effective cost.
They're going to call you 24 hours before your work is due to start and they will provide you with an arrival time frame for our specialist to visit.
Be assured if this changes for any reason you're going to be told before time, saving you from waiting for us, although a lot of of our jobs are done when the client is not in the home
The cleaning professional will, without exception, introduce himself to you personally, so if you're readily available, they will request to you personally be taken around the property or home and express any problem he could spot.
Prior to the start of the project we will take photos of the rain gutters as well as roofing and of the job going to be done.
The roof is cleaned of dirt, roofing shingle grit & leaves to begin with, utilizing an electrical blower plus a scoop to gather large leaf bundles.
All of our gutter cleaners work with very high standards of cleanliness all through the job. They're going to next start off clearing the gutters using scooping equipment and bag up as they clear out, which means zero clutter is left on to the ground to clean up later or have blow aside.
Right after the roofing & gutters are cleaned & cleared, we begin checking the downspouts. We have special equipment to utilize for the cleaning and clearing of these. Often blockages can be undetectable & hidden. We clear out these blockages for you personally.
When done we take photographs of our completed job and share those with you by email message.
In addition, we deliver our invoices and bills by e-mail and you could opt to pay us by cheque, hard cash, bank transfer, or payment link in safe e-mail, - you may also pay by visa or mastercard on the phone if you like
We call up all of our customers after the job has been carried out to ensure that the task was carried out to the high standards expected of us
At Ken's Gutters, we are perfectionists and therefore are pleased to offer each and every client a 45-day assurance.
