Our Procedure
Firstly, the minute you make your first call, you will end up connected with one of our very own dispatchers situated in Collier County. Our dispatchers have several years of experience in gutter cleaning service and will give you the best guidance and assistance.
Then we will look at your home utilizing satellite imagery and check with you when these had been previously cleaned out, and also the condition of your rain gutters.
A fixed price will then be presented to you personally for the cleaning up of your roofing whenever possible & clearance & cleaning of your rain gutters & downspouts all-around the house.
You will get a copy of this bid & complete documents by e-mail right after the phone call, this shows exactly what we are going to complete, when we will do it, and how much it will cost
We have a staff specialized on schedules & timelines, they make certain that our work are done punctually, they are responsible of the routes that the gutter cleaners take on, so, their job is locate the ideal path to the necessary places to save lots of time and take the most efficient route, with this, not simply fuel cost is actually saved but gives to you effective cost.
They're going to call you 24 hours just before your work is due to start and they'll provide you an arrival time frame for our tech to visit.
The cleaner will always introduce himself to you on arrival, and when you've time, we will walk across the property with you and you can discuss any troublesome areas.
Before we start, we take photographs of all of the major regions we will be working in.
The task commences on the roof, cleaning up all the remains of fallen leaves, dirt and stones. For this particular process, we use a blower as main device, amongst the various other equipment we could point out scoops to collect large bundles of fallen leaves
For quality benchmarks, right after the full cleaning and clear of the roof, we turn to the gutter, cleaning fallen leaves & dirt from it using tools such as trowels and collection equipment, we place all of this in baggage as we clean up the work area, and then, we are going to take on those bags with us which means you don't really need to take care of them
With the gutters all clear we proceed to the downspouts, checking they are totally free and also clear of blockages, we have specific tools and equipment to remove any kind of obstructions that could be there, we could also detect blockages that may not be noticeable at initial look.
Once the job is done, we will take images of it and then email them to you personally.
Additionally by e-mail, we send out our bills for the service cost, for payments method, we provide you different choices, as cash, cheque, bank transfer, or payment url via a secure email, additionally, you can use your cell phone to pay out by credit card
We generally get in touch with our consumers after completion of the work to ensure they are pleased with the highest standards we attempt to offer.
At Ken's Gutters, we are perfectionists and so are happy to offer each and every client a 45 day warranty.
Our service package provides frequent planned cleaning of gutters & downspouts to keep your property protected. We will visit 2-4 times each year depending on your rain gutter layout and roof structure type along with what sorts of trees are actually bordering your home.
