Our Standard Operating Processes
Contact us and you will be in touch with one of the local Hillsborough County despatchers who has lots of experience and will also be in a position to provide skilled assistance.
We will assess your home utilizing satellite imagery and having a quick conversation together with you on the condition of your rain gutters and when these were previously cleaned out.
With this information we are able to offer you a fixed-price cost for gutter and downspout cleaning and also cleaning up any clutter or perhaps leaves and twigs from the roofing.
You will receive a copy of the bid and full records by email right after the phone call, this confirms precisely what we will carry out, when we are going to do it, and how much it will cost
We have a staff specialized on work schedules and timelines, they ensure that our work are carried out promptly, they are accountable of the paths the gutter cleaners take, so, their role is find the right route to the needed places to avoid wasting time and take the most efficient route, by doing this, not only gas cost is saved but provides to you effective cost.
You will get a phone call 24 hours before the scheduled job to give you a window of arriving time when the technician will be there.
Be assured if this varies for whatever reason you will be informed before time, saving you from waiting around for us, although a lot of of our jobs are completed when the client isn't home
The cleaning service professional will always, without exception, introduce himself to you, so if you're readily available, they're going to request to you be taken all around the property & describe any problem he may detect.
Right before we start, we just take pictures of all of the main places we are going to be doing work in.
We start out with the roof, clearing it down of debris, leaves & roofing shingle grit, we use a blower to accomplish this, and also utilize scoops to pick up large heaps of leaves.
All of our gutter cleaners do the job with highest standards of cleanliness during the work. They are going to next start out cleaning the gutters utilizing scooping equipment and bag up as they clean up, meaning zero clutter is left behind on the floor to eliminate later or have blow away.
Now, with all the rain gutters all cleaned out, we proceed to check the state of your downspouts, to see if they are clear of obstructions & full clear, our team is well-equipped with the proper tools to clear out obstructions that could be a problem for the rain water to move, also, we are capable of locate blockages that won't be apparent or visible at the initial look
After the work is complete, we will take pictures of it & send them an email to you.
You will also receive invoices and billsby email so you can pay by hard cash, secure e-mail payment link, check, or bank transfer. If you prefer, you can also pay over the phone with a card.
When all work is completed, we call our clients and get their opinion of the job to ensure that the task was finished as expected and also the high quality we offer
If you are not happy for any reason, we will happily come back and remedy the problem.
Our service package offers regular planned clearing of rain gutters and downpipes to maintain your home protected. We are going to visit 2-4 times every year depending on your gutter style and rooftop type along with what types of trees are around the house.
