Our Standard Operating Procedures
Contact us and you'll be in touch with one of our neighborhood Marion County despatchers that has lots of practical experience and will be competent to provide skilled guidance.
We are going to figure out with you the last time your gutters were cleaned and using satellite imagery we can discuss & access your house.
A fixed price will then be given to you for the cleaning up of the roofing when possible and clearance and cleaning of your rain gutters and downspouts all-around your property.
You will get a copy of this bid & complete documents by email immediately following the phone call, this shows precisely what we're going to undertake, when we will perform it, and how much it'll cost you
We've got a staff specialized on schedules and timelines, they will make certain that our work are performed promptly, they are accountable of the routes the gutter cleaners take, so, their job is locate the ideal route to the necessary locations in order to save time & take the most effective route, with this, not only gasoline cost is saved but gives to you effective cost.
They are going to contact you 24 hours before your job is due to start and they can provide you an arrival window for our professional to attend.
If you are home once the rain gutter cleaner arrives, he's going to introduces himself as well as request you to walk around the property or home with him discussing any kind of key problem areas to take care of.
Before starting on the cleaning, photographs are taken of your key areas that'll be worked on.
We start out with the roofing, clearing it down of debris, leaves and shingle grit, we utilize a blower to do this, as well as use shovels to grab large heaps of leaves.
For quality standards, right after the full cleaning & clear of your homes roof, we go to the rain gutter, cleaning fallen leaves and debris from it using tools such as trowels and collection equipment, we put all of this in bags as we thoroughly clean the work area, and then, we're going to carry those sacks along with us so you do not need to deal with them
Our next action is checking out your downspouts and making certain there are no clogs or obstructions. We use specialized equipment to deal with obstructions and we could also locate obstructions which aren't necessarily visible initially.
When the job is complete, we will take images of it & send them an email to you personally.
Furthermore, we send our invoices & receipts through e-mail and you may elect to pay out us by cheque, hard cash, bank transfer, or settlement link in safe e-mail, - also you can pay off by visa or mastercard over the telephone if you like
We generally call our clients after completion of the project to make sure they're pleased with the very high benchmarks we aim to provide.
Should our job not meet & exceed your anticipations, we are going to show up at your house in Clear Crest to treat the problem with no hassle.
Simply because we're perfectionists & carry out our cleaning to exacting benchmarks, we're more comfortable giving a 45-day no blockage assurance.
