Our Procedure
Our Polk County based despatchers have got many years of working experience and they'll deliver expert guidance & services from the minute you call up.
Then we will look at your residence using satellite images and speak with you when they were previously cleaned, as well as the condition of your gutters.
With this information we could provide you with a fixed-price charge for rain gutter and downspout cleaning and also cleaning up any kind of dirt or leaves and twigs from the roof.
You will receive a copy of the bid with all of the paperwork right at the end of your phone call and this will confirm precisely what we're going to complete, when we are gonna get it done & how much it's going to cost you.
Our scheduling team will have earlier worked the very best route for them, so that they can reach the work promptly and most cost efficient that will allows us to provide you with the best service and very best cost saving on fuel and time.
The team will phone you 24 hours prior to the cleaning services begin the job and can provide you with a time gap for our specialist team appears, although a lot of our jobs are carried out when the client is not house
Immediately after arrival the cleaning specialist is going to introduce himself to you and, when you are home and also have the time, walk all around the property or home together with you to tell you trouble spots.
We are going to take photographs of the major working section just before we commence with the work.
The work commences on the roof, cleaning up all of the remains of fallen leaves, dust & gravel. For this particular task, we use a blower as key device, among the list of various other tools we could point out shovels to collect huge bunches of leaves
As soon as the roofing is cleaned, we will take out debris and fallen leaves from the rain gutter using collecting tools and trowels. All the clutter is neatly bagged up as we work. Absolutely nothing gets tossed on the ground or left behind on the rooftop.
Our next step is examining your downpipes and making sure there aren't any clogs or obstructions. We make use of specialized equipment and tools to handle obstructions and we could also locate blockages that are not always visible initially.
Once done we take pictures of our carried out job & show all those with you through e-mail.
We also issue our invoices and bills through email and you could opt to pay us by check, bank transfer, hard cash, or payment link in protected e-mail, - you may also pay by credit card over the telephone if you like
We generally call up our clients following conclusion of the job to make sure they are pleased with the superior standards we attempt to offer you.
If you're disappointed with all the work that's been done, we are going to make sure to support and address your grievances with no hassle
At Ken's Gutters, we're perfectionists and therefore are thrilled to provide every client a 45 day assurance.
