Our Process
First off, the moment you do make your first call, you will end up connected to one of our very own dispatchers located in Hillsborough County. Our dispatchers possess several years of experience in gutter cleaning service and will provide you with the best guidance & services.
We then will look at your residence employing satellite imagery and discuss with you when they had been last cleaned out, as well as the condition of the rain gutters.
By using this data, we will give you a set price invoice for cleaning your rain gutters & clearing your downpipes, and if possible, additionally cleaning the leaves and clutter out of your roofing.
Following the phone call you will get an email along with full written documents. We're going to affirm the cost given over the telephone and the bid, explaining the break-down of price, what job will be carried out and when we can get the job done.
Our appointment scheduling staff who has the responsibility to ensure our tasks are done promptly, they are responsible for working out the best routes for our gutter cleaners to allow them to show up at the jobs within the most time and distance efficient route, conserving fuel and time driving allows us to give you the greatest value.
Our gutter cleaning specialist will contact you 24 hours prior to your work start day and is going to let you know their arrival time.
Be reassured that if for any kind of reason this alters, you're going to be notified up-front, helping you save the wait around, however, the most of our works are performed when the client is not in the house.
The cleaning specialist will introduce himself to you upon planned arrival, and when you have time, we're going to walk around the residence with you and you can indicate any problem areas.
Before we start off, we just take pictures of all the main places we are going to be doing work in.
The work starts at the roofing, cleaning up all the remains of leaves, debris & stones. For this job, we use a blower as key tool, among the various other tools we can mention shovels to pick up huge bunches of leaves
When the roofing thoroughly clean & clear, we go to the rain gutter, eliminating leaves and dirt with trowels and scooping tools, we bag up all of this debris as we clear away it, we don't let it stay on the roof structure or drop it to the ground underneath - we work to the highest standards of cleaning
With all the gutters totally clear we move to the downspouts, examining that they are free and clear of blockages, we have tools and special equipment to clear any kind of blockages that could be there, we could also locate blockages that might not be visible at initial look.
We are going to send an e-mail with photographs of all the locations that have been cleaned out once the job is completed.
Additionally by e-mail, we send out our bills towards the service charge, for payments method, we offer you different choices, as hard cash, cheque, bank transfer, or payment url through a secure e-mail, also, you can utilize your phone to pay by visa or mastercard
We contact all of our customers after the job has been carried out to ensure that the work was accomplished to the highest benchmarks expected of us
