How Our Procedure Works
Contact us and you'll be in touch with one of our neighborhood Hillsborough County despatchers who has loads of experience and will also be competent to offer skilled assistance.
We will assess your home using satellite imagery and having a short discussion with you about the condition of the rain gutters and when these were previously cleaned.
By using this details, we will give you a set price bill for cleaning your rain gutters & clearing your downpipes, and when probable, also cleaning the leaves and clutter out of your roof structure.
Following your call you will get an e-mail along with complete written documents. We're going to confirm the cost given over the telephone along with the bid, detailing the break-down of price, exactly what work is going to be performed and when we will carry out the job.
We have a staff specialized on work schedules & timelines, they make sure that our work are executed punctually, they are responsible of the paths the gutter cleaners take, so, their job is find the very best route to the necessary places in order to save time and use the most effective route, with this, not just fuel cost is saved but provides to you efficient cost.
Our gutter cleaning professional will contact you 24 hours before your job commence day and will let you know their arriving time.
Rest assured when this changes for any kind of reason you're going to be informed before time, saving you from waiting around for us, although a lot of of our work is done when the client is not home
Upon arrival the cleaning specialist will introduce himself to you personally &, when you're home and have the time, walk across the property with you to tell you trouble spots.
We will take photos of the major of the working area just before start with the task.
We begin with the roof structure, cleaning it down of debris, leaves and roofing shingle grit, we use a blower to accomplish this, as well as use shovels to grab large heaps of fallen leaves.
When the rooftop is cleaned out, we are going to clear away dirt & leaves/twigs from the rain gutter using scooping tools & trowels. All the debris is properly bagged up while we do the job. Nothing gets tossed on to the floor or left on the rooftop.
The next action is looking at your downpipes & making sure there are no clogs or obstructions. We utilize special tools and equipment to take care of obstructions and we could also locate blockages which aren't necessarily obvious at first glance.
We are going to send you an email with photos of the locations that were cleaned out once the work is finished.
Additionally, you will get invoices & billsby e-mail so that you can pay by hard cash, safe email payment link, check, or bank transfer. If you prefer, you could also pay on the phone using a credit card.
When all is completed, we contact our clients and check their point of view of the work in order to make certain that the task was done as expected and with the best quality we provide you with
In the event that you are not satisfied for any reason, we are going to happily revisit and fix the issue.
At Ken's Gutters, we are perfectionists and therefore are pleased to give every customer a 45-days assurance.
