Our Typical Operating Procedures
Our Polk County based despatchers have years of practical experience and they'll deliver expert help & services from the moment you call.
We utilize satellite imagery to evaluate your property & explore when your gutters were last cleaned and just what condition they're in now.
By using this details we are going to give you a price customized to you personally to clean out your rain gutters & downpipes and if achievable we are going to clean up the leaves & clutter out of your roofing.
You will receive a duplicate of this bid & complete documents by email immediately following the phone call, this confirms precisely what we are going to undertake, when we will perform it, and how much it'll cost you
Our scheduling team who has the obligation to make certain our jobs are done quickly, they happen to be responsible for figuring out the best routes for our gutter cleaners in order to show up at the tasks in the most time and distance-efficient route, conserving gas & time driving allows us to give you the greatest value.
They are going to call you 24 hours before your work is due to begin and they will give you an arrival time frame for our tech to visit.
When this should change, you're going to be informed ahead of time so that you don't need to wait. Many of our tasks are carried out without the client staying at home too.
The cleaning service personal will, with no exception, introduce himself to you, so if you're available, they will ask to you personally be taken around the property or home & explain any issue he may detect.
Before starting on the cleaning, photographs are taken of your major areas that are going to be worked on.
The task begins at the roof, clearing all the remains of fallen leaves, dust & tiny rocks. To do this job, we make use of a blower as primary tool, amongst the other equipment we could mention shovels to collect huge bunches of leaves
Our gutter cleaning specialists do the job with very high benchmarks of cleanliness all through the work. They are going to next commence clearing the rain gutters using scooping equipment & bag up as they clear, meaning absolutely no mess is left behind on to the ground to clear up later or have blow away.
With all the gutters totally clear we move to the downpipes, examining that they're free and also clear of blockages, we carry specific tools and equipment to clear any blockages that may be there, we can also identify blockages that may not be noticeable at initial look.
Once done we take photographs of our completed work & share these with you by email message.
You will also get by email, a bill & invoice of the work carried out. There are various ways to pay. You are able to pay by credit card on the telephone if you want or you could click on the payment link in the e-mail, by bank transfer, by check or by hard cash.
You will receive a phone call from us right after the work was completed to ensure you are pleased with all the work and also that the job was done to the very high standards that we promise.
We are going to promise a 45-day no block, as we are certain our job is going to be fulfilled towards the excellent standard.
We are going to revisit to your premises, without fuss, & remedy any kind of concerns when we haven't exceeded your expectations.
Our service package offers regular planned clearing of rain gutters and downspouts to help keep your residence protected. We are going to visit 2-4 times per year depending on your gutter layout and roof type and also what sorts of trees are around your residence.
