Our Standard Working Procedures
To start with, as soon as you make your first call, you'll be connected with one of our dispatchers located within Hillsborough County. Our dispatchers have got several years of experience in gutter cleaning service and can provide you with the best guidance & assistance.
We will establish with you the last time your rain gutters were cleaned and cleared and using satellite pictures we can discuss and view your home.
Using this information we're going to provide a price tailored for your requirements to clean your rain gutters and downspouts and when possible we are going to clean up the leaves and debris out of your roof.
You receive your own personal copy of this quote by e-mail to validate precisely what we intend to do, when we can do it and just how much it is going to cost you.
Our tasks are performed quickly as a result of our experienced appointment scheduling staff who will find out the ideal route for our gutter cleaner so they can work probably the most time-efficient and distance-efficient route. This will save traveling time & gasoline so that we could pass along the value savings to our clients.
The team will phone you 24 hours prior to the cleaning service start the job and will provide you a time space for our specialist team appears, although a lot of our jobs are completed when the customer is not home
If you are home once the rain gutter cleaner arrives, he's going to introduces himself as well as ask you to walk across the property or home with him indicating any major problem areas to take care of.
Prior to the beginning of the work we take pictures of your rain gutters and roof structure and of the job going to be done.
We will initially utilize the foliage blower to clean dirt & leaves right from the roof so this all cleaned just before cleansing the gutters. All leaves are going to be collected with our scoops & parcelled up.
For quality benchmarks, right after the complete cleaning & clear of the roof, we go to the gutter, clearing leaves/twigs & dirt from it using tools like trowels & collection equipment, we put all of this in bags since we clean the work area, after that, we're going to carry those bags with us so you do not have to take care of them
The next step is checking your downspouts & making sure there are no clogs or obstructions. We use special equipment to deal with blockages and we could also discover obstructions which aren't necessarily obvious at first glance.
After the job is all done we will take photographs of all the job done and also will present these with you through email message. You will subsequently be able to see the before and after.
Additionally by e-mail, we send our bills towards the service charge, for payments process, our company offers you diverse options, as hard cash, check, bank transfer, or payment link through a risk-free email, additionally, you may use your phone to pay by credit card
After all is finished, we call up our customers and check out their thoughts and opinions of the work to make sure that the task was completed as you expected and also the highest quality our company offers
In the event that you are not happy with all the work which has been done, we're going to be sure to support and correct your complaints with no problem
We are going to guarantee a 45-day no blockage, as we know that our work will be carried out to the great standard.
Our service plan gives you frequent scheduled cleaning of rain gutters and downpipes to maintain the property protected. We are going to visit 2, 3 or 4 times a year depending on your rain gutter layout & roof type in addition to what types of trees are bordering your house.
