Our Standard Working Procedures
Our Hillsborough County centered despatchers have many years of experience and they can offer expert help and assistance from the moment you call up.
We utilize satellite imagery to examine your property & discuss when your gutters were previously cleaned and what condition they're in at present.
Using this details, we will provide you with a set price invoice for cleaning your rain gutters and clearing your downpipes, and when possible, also cleaning the leaves & rubble out of your rooftop.
Following the phone call you will receive an email with full written documentation. We will affirm the price given over the telephone along with the bid, describing the break-down of price, what job is going to be carried out and when we are going to get the job done.
Our scheduling team will likely have earlier worked the very best route for them, so that they are able to reach the work promptly and most cost efficient that will allows us to provide you with the perfect services and best cost saving on fuel & time.
Our gutter cleaning tech will phone you 24 hours prior to your work start day and is going to inform you their arriving time.
If this should change, you'll be well informed in advance so that you don't have to wait around. Many of our tasks are completed without the need of the client staying at home too.
Immediately after arrival the cleaner will introduce himself to you &, when you are home and have the time, walk around the property with you to tell you trouble spots.
Before starting on the cleaning work, pictures are taken of your major areas that'll be worked on.
We start out with the roof structure, cleaning up it down of debris, leaves and roofing shingle grit, we use a blower to accomplish this, and also use shovels to pick up big bundles of fallen leaves.
For high quality standards, following the complete cleaning & clear of your homes roof, we go to the rain gutter, cleaning fallen leaves & debris from that utilizing specific tools like trowels and collection equipment, we place all of this in bags as we clean up the workspace, next, we're going to carry those bags along with us so you don't have to deal with them
Right now, with all the rain gutters all cleaned out, we turn to examine the state of your downpipes, to find out if they are clear of obstructions & full clear, our team is full equipped with the proper tools to eliminate blockages that could be a problem for the rain water to pass, furthermore, we're capable to identify blockages that may not be apparent or visible at the initial look
We're going to send you an e-mail with pictures of the spots which were cleaned out as soon as the job is finished.
Furthermore, we send our invoices & bills through e-mail and you could opt to pay out us by cheque, hard cash, bank transfer, or payment link in protected email, - you might also pay off by credit card over the telephone if that suits you
You will get a phone call from us following the job has been completed to ensure you are content with all the work and that the task was carried out to the highest standards that we promise.
Because our quality work and possess highest standards on cleaning, we could give you a 45 days guarantee of no blockages
Should our work not really fulfill & exceed your expectations, we will attend your home in Burnes Lake Estates to treat the issue without any kind of fuss.
