Our Standard Operating Procedures
Contact us and you will be connected with one of the neighborhood Duval County despatchers who has lots of practical experience and will also be capable to offer skilled guidance.
We use satellite imagery to examine your house and discuss when your gutters were previously cleaned and what condition they are in now.
A fixed price will be provided to you personally for the cleaning up of your roof if possible & clearance & cleaning of your gutters & downpipes all around the home.
Following the phone call you will get an e-mail along with complete written documents. We will confirm the price given over the phone along with the bid, describing the break-down of charge, precisely what job is going to be carried out and when we can finish the work.
Our scheduling staff who has the obligation to ensure all our jobs are completed quickly, they happen to be in charge of working out the right paths for our gutter cleaners so that they can be present at the tasks within the most time and distance efficient route, conserving gas & time driving permits us to provide you with the best value.
Our gutter cleaning tech will contact you 24 hours prior to your job start day and will inform you their arrival time.
Very often our jobs are finished while the client is out since we are simply just working on the outside of your home. But if you are remaining in for us we are going to phone you if for any reason if the timing varies.
Upon arrival the cleaning specialist will introduce himself to you personally and, when you're home and also have the time, walk all around the property together with you to show you troublesome areas.
Before commencing on the cleaning work, photos are taken of your key areas that'll be worked on.
The roofing is cleaned out of debris, shingle grit and leaves to begin with, utilizing an electrical blower along with a scoop to collect large leaf bundles.
As soon as the rooftop is cleaned out, we are going to remove debris & fallen leaves from your rain gutter using collecting tools & trowels. All of the debris is nicely packaged up as we do the job. Absolutely nothing gets tossed on the ground or left behind on the rooftop.
After the roof & gutters are cleaned & cleared, we move onto checking the downspouts. We have special tools to utilize for the cleaning & clearing up of these. Quite often obstructions can be undiscovered and hidden. We clean up all these blockages for you personally.
We will send an email with photographs of all of the spots that have been cleaned and cleared as soon as the job is concluded.
In addition, we send our invoices by email and you could elect to pay us by check, hard cash, bank transfer, or settlement link in safe e-mail, - you may even pay by credit card over the phone if you prefer
You will receive a call from our company as soon as the work was finished to make sure you are satisfied with all the work and also that the job was done to the high standards that we guarantee.
Simply because we are perfectionists & carry out our cleaning work to accurate standards, we're comfortable providing a 45-day no block assurance.
We will come back to your home, with no hassle, and fix any issues when we haven't surpassed your expected results ..
