Our Standard Working Procedures

• First of all, once you call us, you will be in touch with one of our very own Hillsborough County centered despatchers, our gutter cleaning despatchers have got years of experience in the industry and offer professional support & service.
• We will establish together with you the last time your rain gutters were cleaned and cleared and using satellite imagery we are able to discuss & access your house.
• A set price will then be given to you for the cleaning of your roof if possible and clearance and cleaning of the rain gutters and downspouts all around the home.
• You will get a copy of this bid and full documentation by email immediately after the phone call, this shows exactly what we're going to carry out, when we will perform it, and just how much it will cost
• We have a staff specialized on schedules & timeframes, they will ensure that our work are performed punctually, they are accountable of the paths that the gutter cleaners take, so, their task is locate the right path to the needed locations to save lots of time & use the best route, by doing this, not just fuel cost is saved but gives to you personally effective cost.
• The team is going to phone you 24 hours before the cleaning services start the work and can provide you with an time space for our professional team appears, although many of our jobs are performed when the client is not home
• The cleaning specialist will introduce himself to you on planned arrival, and when you've time, we will walk across the residence along with you and you can mention any trouble areas.
• Prior to the beginning of the work we take photographs of the gutters and also roof structure and of the task about to be done.
• We start out with the roofing, cleaning it down of leaves, debris & roofing shingle grit, we utilize a blower to achieve this, and also make use of shovels to grab big heaps of leaves.
• With the roof structure clean & clear, we move to the gutter, removing leaves/twigs and debris with trowels and scooping tools, we bag up all this dirt when we clear away it, we don't let it sit on your roof or put it to the ground underneath - we do the job to the very best benchmarks of cleanliness
• The next step is checking your downpipes and making sure there aren't any clogs or blockages. We utilize specialized tools to deal with obstructions and we could also locate blockages which are not always obvious on the outside.
• We are going to send an e-mail with photographs of the locations that were cleaned out after the job is completed.
• Additionally, you will receive by e-mail, a bill and receipt for the work performed. There are many ways to pay off. You may pay by card over the phone if you prefer or you could click on the payment link in the email, by bank transfer, by cheque or by hard cash.
• After all work is done, we contact our clients and get their point of view of the work to ensure that the task was done as expected and also the high quality we offer

If you are not delighted for whatever reason, we are going to gladly return & remedy the issue.