Our Standard Operating Processes
First off, the minute you make your very first call, you will be connected with one of our very own dispatchers situated in Indian River County. Our dispatchers have years of practical experience in gutter cleaning service and can provide you with the best guidance & services.
We then will look at your house utilizing satellite imagery & check with you when they were last cleaned, and the condition of your gutters.
Using this details we are going to provide a price personalized to you personally to completely clean your gutters & downpipes and if achievable we are going to clear the leaves & clutter from your roofing.
You get your own copy of this quote by email to validate exactly what we plan to do, when we can perform it & how much it will cost you.
Our scheduling team who has the duty to make sure our jobs are carried out promptly, they are responsible for figuring out the best routes for our gutter cleaners so they can show up at the tasks within the most time and distance efficient route, saving gas & time driving permits us to give you the best value.
They're going to contact you 24 hours just before your work is due to start out and they'll provide you with an arrival window for our specialist to attend.
If you are home once the rain gutter cleaning specialist arrives, he will introduces himself as well as request you to walk across the property with him discussing any kind of key troublesome areas to deal with.
Before starting on the cleaning work, pictures are taken of your important areas that will be worked on.
The roofing is cleaned out of dirt, shingle grit & leaves to begin with, using an electric blower as well as a scoop to collect large leaf bundles.
With all the roofing thoroughly clean & clear, we proceed to the gutter, getting rid of fallen leaves and debris with trowels & scooping tools, we bag up all this debris once we clean up it, we don't let it stay on your roof structure or drop it to the ground underneath - we get the job done to the top standards of cleanliness
Right now, with all the gutters totally cleaned out, we proceed to check the condition of the downspouts, to determine if they're free from obstructions and full clear, our staff is well-equipped with the appropriate tools to clear out obstacles that will be a problem for the rain water to pass, also, we are able to locate blockages that will not be noticeable or visible at first look
When completed we take pictures of our carried out work and share all these with you by email message.
Additionally, you will receive invoices and billsby e-mail so that you can pay off by cash, secure e-mail payment url, bank transfer, or check. If you like, you could also pay over the phone with a charge card.
You will receive a phone call from us after the work was finished to make certain you are content with the work and that the task was carried out to the highest standards that we promise.
Should our work not really fulfill & exceed your anticipations, we will attend your property in Block Manor to remedy the problem with no hassle.
Our service plan provides frequent planned clearing of rain gutters & downpipes to help keep your residence protected. We are going to visit 2, 3 or 4 times each year based on your gutter layout & roof structure type as well as what sorts of trees are actually surrounding the home.
