Our Typical Operating Processes
To start with, the moment you make your very first call, you will end up connected with one of our dispatchers positioned in Miami-Dade County. Our dispatchers possess years of working experience in gutter cleaning service and can give you the very best guidance & services.
We make use of satellite imagery to examine your premises and explore when your gutters were previously cleaned and what condition they're in now.
A set price will be given to you for the cleaning up of the roof when possible & clearance & cleaning up of the gutters and downpipes all around your property.
Following your telephone call you will get an email with complete written documents. We will affirm the cost provided over the phone along with the bid, explaining the break-down of price, exactly what work is going to be undertaken and when we can get the job done.
Our scheduling team who has the responsibility to make certain all of our jobs are carried out punctually, they are responsible for figuring out the best routes for our gutter cleaners so that they can attend the jobs in the most time & distance efficient path, conserving gas & time driving permits us to provide you with the greatest value.
Our gutter cleaning technician will call you 24 hours before your work start day and will let you know their arrival time.
Be confident that when for any kind of reason this changes, you will be notified ahead of time, saving you the wait around, nevertheless, the majority of our jobs are carried out when the client isn't in the house.
The cleaning specialist will always introduce himself to you personally on planned arrival, and if you've time, we're going to walk around your property together with you and you could mention any problem areas.
Prior to the beginning of the work we take pictures of the gutters & roof structure and of the task about to be undertaken.
The task begins at the roofing, clearing all the remains of fallen leaves, dust and stones. For this task, we make use of a blower as main tool, amongst the other equipment we could mention shovels to collect large bunches of fallen leaves
With the roofing thoroughly clean & clear, we go to the gutter, getting rid of fallen leaves & dirt with trowels & scooping devices, we bag up all this clutter once we clear away it, we don't let it sit on the roof structure or drop it to the floor beneath - we do the job to the very best benchmarks of cleaning
The next step is examining your downspouts and ensuring there aren't any clogs or obstructions. We utilize special tools and equipment to handle blockages and then we could also locate obstructions which are not necessarily noticeable initially.
We are going to send an e-mail with pictures of the areas that have been cleaned and cleared after the job is concluded.
Additionally by e-mail, we deliver our invoices for the service charge, for payments procedure, our company offers you different options, as check, cash, bank transfer, or payment url through a risk-free email, furthermore, you can use your mobile phone to pay by credit card
When all is completed, we get in touch with our clients and get their point of view of the work to ensure that the job was done as expected and also the high quality we offer
Simply because we're perfectionists & carry out our cleaning to accurate standards, we are more comfortable providing a 45-days no blockage warranty.
