Exactly How Our Process Works
To begin with, whenever you call us, you'll be in touch with one of our very own Polk County based despatchers, our rain gutter cleaning despatchers have several years of practical experience in the industry and provide expert support and assistance.
We will determine with you the previous time your gutters were cleaned and using satellite pictures we are able to discuss and access your house.
Using this information we're going to provide a price personalized to you to completely clean your gutters & downspouts and when feasible we will clean up the leaves & rubble out of your roofing.
You will get your own personal copy of this price quote by e-mail to confirm exactly what we plan to do, when we could do it and exactly how much it will cost you.
Our appointment scheduling team will have earlier worked the best route for them, so that they can easily reach the work promptly and most cost efficient that will permits us to provide you with the very best service and best value saving on gas as well as time.
You will get a telephone call 24 hours prior to the scheduled task to give you a window of arrival when the professional is going to be there.
If you are home when the gutter cleaning specialist arrives, he will introduces himself and ask you to walk all around the residence with him mentioning any kind of critical problem areas to address.
Before we begin, we just take pictures of all the major places we will be doing work in.
We will then first make use of the foliage blower to clean debris & fallen leaves right from your roof so all of this cleared prior to cleansing the gutters. All fallen leaves are going to be collected with our scoops & packaged up.
Once the rooftop is cleaned, we are going to take out dirt and leaves from the rain gutter using scooping tools and trowels. All of the clutter is nicely packaged up while we do the job. Nothing gets tossed on the floor or left behind on the roof.
Our next step is looking at your downpipes and making sure there aren't any clogs or blockages. We make use of specialized equipment and tools to handle blockages and then we can also discover blockages that aren't necessarily visible on the outside.
After the work is completed we will take photos of all the work done and also will share all these with you through e-mail. You will then be able to observe the pre and post work.
In addition, we send our invoices & bills by email and you may opt to pay us by check, hard cash, bank transfer, or payment link in secure email, - you might also pay by credit card over the telephone if you prefer
Once all is finished, we get in touch with our customers and check out their thoughts and opinions of the job to make sure that the task was carried out as you expected and also the top quality we provide you with
At Ken's Gutters, we are perfectionists and therefore are pleased to give each and every client a 45 day assurance.
If you're not happy with all the work that has been done, we're going to be sure to support and correct your grievances with no hassle
