Our Typical Operating Processes
To start with, whenever you call us, you will be connected with one of our Indian River County centered despatchers, our rain gutter cleaning despatchers have got many years of practical experience in the business and provide expert guidance and services.
Then we will look at your house employing satellite images and check with you when these were previously cleaned, as well as the condition of your gutters.
By using this information we are going to provide a price customized for your requirements to clean up your rain gutters and downpipes and when achievable we will clean the leaves and debris out of your roofing.
You receive your own copy of the price quote by e-mail to validate precisely what we intend to do, when we could do it & the amount it is going to cost you.
Our appointment scheduling team who has the obligation to make sure that all of our jobs are completed immediately, they will be in charge of figuring out the best routes for our gutter cleaners so they can show up at the jobs in the most time and distance-efficient route, saving gasoline and time driving allows us to give you the greatest value.
They are going to call you 24 hours before your job is due to begin and they'll provide you with an arrival window for our professional to visit.
Often our work is carried out while the client is out as we are only working on the outside of the property. But if you are remaining in for us we will call you if for any reason if the timing varies.
Immediately after arrival the cleaner is going to introduce himself to you personally and, if you're home and also have the time, walk around the property with you to show you troublesome areas.
We're going to take photos of the major of the working area just before we start with the work.
The work starts on the roof structure, cleaning all the remains of fallen leaves, dirt and gravel. To do this process, we make use of a blower as primary tool, amongst the various other tools we can mention shovels to collect huge bundles of fallen leaves
Our gutter cleaners work with very high standards of cleanliness during the job. They will next start off clearing the rain gutters using scooping tools & bag up as they clear out, which means hardly any clutter is left behind on to the ground to clear up later or have blow away.
Right now, with all the gutters all cleaned, we proceed to check the condition of the downspouts, to find out if they're totally free of blockages and 100 % clear, our staff is well equipped with the appropriate tools to clear out obstructions that may be a problem for the rain water to flow, additionally, we're capable of detect blockages that may well not be obvious or visible at first look
As soon as the work is done, we take photos of it and then e-mail them to you personally.
You will also get by e-mail, a receipt and invoice for the work done. There are plenty of approaches to pay. You are able to pay by card on the phone if you wish or you may choose the payment link in the email message, by bank transfer, by cheque or by cash.
We get in touch with all our customers right after the work has been finished to make certain that work was completed towards the very high benchmarks anticipated of us
Should you be unsatisfied with the work which has been carried out, we will make sure to support and address your issues with no hassle
Because we are perfectionists & conduct our cleaning to accurate benchmarks, we are more comfortable offering a 45 day no block assurance.
