Our Standard Operating Procedures
Our Polk County centered despatchers possess many years of practical experience and they will offer professional support & services from the minute you call up.
We will figure out together with you the last time your gutters were cleaned and cleared and making use of satellite images we are able to look at and view your house.
A fixed price will then be given to you for the cleaning up of your roof structure when possible & clearance & cleaning up of the rain gutters & downpipes all around your house.
Following your phone call you will receive an e-mail along with complete written documentation. We're going to affirm the cost given over the phone along with the bid, explaining the break-down of cost, what job is going to be undertaken and when we can finish the work.
Our appointment scheduling staff who has the obligation to make sure that our tasks are carried out quickly, they are responsible for figuring out the very best routes for our gutter cleaners so that they can be present at the tasks in the most time & distance efficient path, conserving fuel & time driving permits us to provide you with the greatest value.
Our gutter cleaning technician will call you 24 hours prior to your work start day and is going to let you know their arrival time.
If you are home when the rain gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk around your property with him indicating any critical trouble spots to address.
Before commencing on the cleaning, pictures are taken of your main areas that'll be worked on.
We will then initially use the foliage blower to clean up debris & fallen leaves right from your roof so all this cleared just before cleaning the gutters. All fallen leaves will be picked up using our shovels and parcelled up.
When the rooftop is cleaned out, we will get rid of dirt & fallen leaves from your gutter using scooping tools & trowels. All of the clutter is nicely packaged up as we work. Nothing gets thrown on the ground or left behind on the rooftop.
With all the gutters all clear we proceed to the downpipes, checking that they are free and also clear of blockages, we carry tools & special equipment to get rid of any obstructions that may be there, we can also discover obstructions that may not be obvious at initial look.
After the work is done, we take photos of it and send them an email to you personally.
Additionally by email message, we send our invoices towards the service charge, for payments process, we offer you various options, as check, cash, bank transfer, or payment link through a risk-free e-mail, also, you might use your mobile phone to pay out by credit card
We call up all of our customers right after the work has been completed to make certain that work was done towards the high benchmarks anticipated from us
Should our job not fulfill and exceed your expectations, we are going to show up at your property in Berryhill to treat the issue without any kind of hassle.
Mainly because our quality work and possess very high benchmarks on cleaning, we can offer you a 45 days guarantee of no obstructions
