Our Standard Working Procedures
To begin with, once you contact us, you will be connected with one of our very own Pinellas County based despatchers, our gutter cleaning despatchers have many years of working experience in the industry and provide professional help & service.
We're going to establish together with you the last time your gutters were cleaned and utilizing satellite imagery we will discuss & view your property.
A fixed price will then be presented to you personally for the cleaning of the roof whenever possible & clearance & cleaning up of your gutters and downpipes around the home.
You will receive a copy of the offer with all of the documentation right at the end of the call and this would validate exactly what we will do, when we're gonna do it & exactly how much it is going to cost you.
We have a team specialized on work schedules & timelines, they ensure that our work are executed immediately, they are accountable of the routes the gutter cleaners take, so, their job is find the right route to the needed places to save lots of time and take the most efficient route, in this way, not only gasoline cost is saved but provides to you personally effective cost.
They will contact you 24 hours before your job is due to start out and they'll provide you with an arrival window for our professional to attend.
The cleaning specialist will always introduce himself to you upon planned arrival, and if you've time, we are going to walk around your residence with you and you can mention any problem areas.
Prior to the beginning of the project we will take pictures of your rain gutters and also roofing and of the job about to be handled.
We will then first make use of the foliage blower to clean up dust & fallen leaves from your roof so this all removed before cleansing the rain gutters. All fallen leaves are going to be picked up with our shovels and bagged up.
All our gutter cleaners work with high benchmarks of cleanliness throughout the job. They will next begin clearing the gutters using scooping tools and bag up while they clean up, meaning hardly any mess is left on the floor to clean up later and have blow aside.
Right after the roof & rain gutters are cleaned and cleared, we start checking the downpipes. We've specialized equipment to use for the cleaning & clearing up of these. Very often blockages can be undiscovered and hidden. We clean up these blockages for you personally.
We will send you an email with pictures of the areas that have been cleaned as soon as the job is completed.
Also by email, we send out our bills for the service charge, for payments procedure, our company offers you different choices, as hard cash, check, bank transfer, or payment link via a secure e-mail, additionally, you can use your mobile phone to pay out by credit card
We call up all our clients following the job has been carried out to ensure that the task was completed to the high standards anticipated of us
At Ken's Gutters, we are perfectionists and are happy to offer every client a 45-day guarantee.
Our service package gives you regular scheduled cleaning up of gutters and downpipes to help keep your house protected. We will visit 2-4 times each year based upon your rain gutter style & roof type and also what types of trees are actually around your home.
