Our Standard Operating Processes
To begin with, whenever you contact us, you will be in touch with one of our Lake County based despatchers, our rain gutter cleaning despatchers possess several years of practical experience in the industry and provide professional guidance and assistance.
Then we will look at your home utilizing satellite imagery & speak with you when they were previously cleaned out, and also the condition of your rain gutters.
With this particular information we are able to offer you a fixed-price cost for rain gutter and downspout cleaning and also cleaning any kind of clutter or leaves and twigs from the roof.
You will receive a duplicate of the bid with all the documentation right at the end of the phone call and this would validate exactly what we are going to perform, when we're gonna get it done & how much it will cost you.
Our tasks are done rapidly as a result of our knowledgeable appointment scheduling staff that will identify the very best route for our gutter cleaner so they can work out probably the most time-efficient and distance-efficient path. This saves driving time & gasoline so that we can pass along the value savings to our clients.
They will call you 24 hours just before your work is due to begin and they can give you an arrival time frame for our specialist to visit.
If you're home once the rain gutter cleaner arrives, he will introduces himself and also request you to walk around your residence with him mentioning any key problem areas to address.
Prior to the beginning of the project we take photographs of your rain gutters & roofing and of the job going to be done.
The roof is cleaned out of dirt, roofing shingle grit and leaves to start with, employing an electrical blower as well as a scoop to gather large leaf bundles.
For high quality benchmarks, following the full cleaning & clear of the roof, we go to the rain gutter, clearing leaves/twigs and debris from that using specific tools like trowels & collection equipment, we put all of this in baggage since we clean up the workspace, after that, we're going to carry those sacks with us this means you don't have to deal with them
Right now, with all the gutters all cleaned, we proceed to inspect the state of the downpipes, to see if they're free from blockages and full clear, our staff is well-equipped with the proper tools to eliminate obstructions that could be a problem for the water to pass, also, we are capable of detect obstructions that won't be noticeable or visible at the initial look
When done we take photos of our carried out job & share all those with you through e-mail.
Also by email message, we deliver our invoices towards the service charge, for payments procedure, we offer you many different options, as cheque, hard cash, bank transfer, or payment url via a secure e-mail, furthermore, you may use your mobile phone to pay out by credit card
As soon as all work is done, we get in touch with our customers and always check their opinion of the work in order to be sure that the task was done as expected and also the highest quality our company offers
Mainly because our top notch work and also have highest standards on cleaning, we can easily offer you a 45 days guarantee of no obstructions
