Our Course of Action
First off, the minute you make the first call, you will be connected with one of our dispatchers located in Miami-Dade County. Our dispatchers have got many years of practical experience in gutter cleaning and will give you the best guidance & assistance.
We make use of satellite imagery to assess your residence and speak about when your rain gutters were previously cleaned out and just what condition they're in currently.
Using this information, we're going to provide you with a fixed price invoice to clean your gutters & clearing the downpipes, and when possible, also cleaning the leaves & rubble out of your rooftop.
Following your phone call you will get an e-mail along with complete written paperwork. We will confirm the price given over the phone and the bid, detailing the break-down of cost, what work is going to be undertaken and when we can carry out the job.
Our appointment scheduling team will likely have previously worked the ideal route for our cleaners, so that they can reach the job immediately and most cost efficient which will allows us to give you the very best services and very best value saving on gas and time.
You will get a phone call 24 hours before the scheduled job to give you a window of arriving time when the tech will be there.
The cleaner will introduce himself to you on planned arrival, and when you've got time, we are going to walk around the residence along with you and you may discuss any problem areas.
Before we begin, we just take photos of all major regions we will be working in.
We start out with the roof structure, cleaning it down of debris, leaves and shingle grit, we use a blower to accomplish this, and also utilize scoops to pick up large bundles of leaves.
For top quality standards, after the full cleaning & clear of your roof, we proceed to the gutter, cleaning leaves/twigs and dirt from that utilizing specific tools such as trowels & collecting equipment, we place all of this in bags since we clean the work area, and then, we will take on those bags with us so you don't have to deal with them
Our next action is examining your downspouts & making sure there aren't any clogs or blockages. We use special tools and equipment to handle obstructions and then we can also locate blockages which aren't always noticeable on the outside.
Once done we take pictures of our carried out job and share those with you by e-mail.
Furthermore, we send our receipts and invoices through e-mail and you may opt to pay us by check, cash, bank transfer, or settlement link in secure email, - you can also pay off by visa or mastercard over the phone if you prefer
We call up each of our clients right after the job has been completed to ensure that the job was completed towards the highest standards expected of us
Simply because our top quality work and have high standards on cleaning, we can easily offer you a 45-days assurance of no obstructions
Our service package features frequent scheduled cleaning of gutters & downspouts to maintain your household protected. We will visit 2, 3 or 4 times each year depending on your gutter style and roof structure type and also what sorts of trees are actually near your property.
