Our Process
First of all, whenever you contact us, you'll be connected with one of our very own Hillsborough County based despatchers, our gutter cleaning despatchers have many years of practical experience in the business and provide expert help and assistance.
We are going to evaluate your home using satellite images and having a short discussion with you on the condition of the gutters and information on when these were previously cleaned.
Using this information we can provide you with a fixed-price charge for rain gutter & downpipe cleaning as well as cleaning any kind of dirt or leaves from the roof.
Following the telephone call you will receive an e-mail along with complete written documents. We will confirm the price given over the telephone along with the bid, detailing the break-down of charge, what work is going to be performed and when we can get the job done.
Our scheduling team will likely have earlier worked the ideal route for them, so they can arrive at the work quickly and most cost-effective that will permits us to provide the perfect services and very best value saving on fuel & time.
They are going to contact you 24 hours before your work is due to begin and they can give you an arrival window for our professional to visit.
The cleaning personal will, without exception, introduce himself to you, and if you are available, they'll ask to you be taken all around the property or home and talk about any issue he may spot.
Before beginning on the cleaning work, pictures are taken of the major areas that are going to be worked on.
We start out with the roofing, cleaning it down of leaves, debris and roofing shingle grit, we utilize a blower to perform this, and also use scoops to pick up big heaps of fallen leaves.
For superior quality standards, right after the full cleaning and clear of your roof, we go to the rain gutter, removing leaves/twigs and debris from it using specific tools such as trowels & collection tools, we put all of this in baggage as we clean up the work area, after that, we're going to take those bags with us so you aren't required to take care of them
Right now, with the rain gutters totally cleaned, we proceed to check the state of your downpipes, to find out if they're clear of blockages and full clear, our company is well-equipped with the appropriate tools to get rid of blockages that may well be a problem for the rain water to pass, in addition, we are capable of detect obstacles that will not be noticeable or visible at the initial look
We will send an email with photographs of the spots that were cleaned out once the job is finished.
Also by email, we send our invoices towards the service charge, for payments method, we offer you different choices, as check, cash, bank transfer, or payment link through a risk-free email, additionally, you can utilize your mobile phone to pay by credit card
We always contact our clients after completion of the work to ensure they are satisfied with the very high benchmarks we strive to provide.
Simply because we are perfectionists & perform our cleaning work to accurate standards, we are more comfortable offering a 45-day no blockage warranty.
Should you be unhappy with the work that's been completed, we are going to make sure to support and sort out your concerns with no hassle
