Our Process
Our Pinellas County centered despatchers have many years of experience and they can deliver expert guidance & assistance right from the moment you contact us.
We're going to examine your home utilizing satellite imagery and having a brief talk together with you about the condition of the rain gutters and information on when they were last cleaned out.
With this particular information we can give you a fixed-price cost for gutter & downspout cleaning as well as cleaning any dirt or leaves off the roof.
Following the telephone call you will receive an e-mail with full written paperwork. We will confirm the price provided over the phone and also the bid, describing the break-down of charge, exactly what job will be undertaken and when we can carry out the work.
We have a staff specialized on work schedules and timelines, they ensure that our work are carried out immediately, they are responsible of the routes the gutter cleaners take on, so, their role is locate the very best route to the needed locations in order to save time and use the most efficient route, with this, not just gasoline cost is saved but gives to you personally effective cost.
You will receive a telephone call 24 hours prior to the scheduled task to give you a window of arriving time when the technician is going to be there.
Be confident when this varies for whatever reason you will be told well before time, saving you from waiting for us, although many of our jobs are completed when the customer is not in the house
If you are home when the rain gutter cleaner arrives, he will introduces himself and ask you to walk all around the residence with him pointing out any key problem areas to address.
Before starting on the cleaning work, photographs are taken of the important areas that'll be worked on.
We will initially use the foliage blower to clean off dust & leaves from your roofing so all of this cleared prior to cleaning the gutters. All leaves are going to be picked up with the shovels and bagged up.
Our gutter cleaners work with highest standards of cleanliness throughout the job. They're going to next start out clearing the rain gutters using scooping equipment and bag up as they clear out, meaning zero clutter is left behind on to the ground to clear up later or have blow away.
Following the roof and gutters are cleaned & cleared, we proceed inspecting the downspouts. We have specific tools to utilize for the cleaning and clearing up of them. Quite often obstructions could be undiscovered & hidden. We clear away all these obstructions for you personally.
After the work is complete, we take images of it and e-mail them to you.
Additionally, you will get receipts & invoicesby e-mail so you can pay out by cash, secure e-mail payment link, check, or bank transfer. If you like, you can even pay over the telephone with a credit card.
You will receive a phone call from our company as soon as the job was completed to make sure you are happy with the work and also that the task was finished towards the high standards that we promise.
We are going to return to your house, without fuss, & fix any issues if we have not surpassed your expected results ..
At Ken's Gutters, we are perfectionists and therefore are pleased to give every customer a 45-days warranty.
