Our Typical Working Processes
To start with, the minute you do make your first call, you will end up connected to one of our dispatchers situated in Polk County. Our dispatchers possess several years of working experience in gutter cleaning service and will provide you with the best guidance & assistance.
We utilize satellite imagery to assess your residence & speak about when your gutters were last cleaned out and just what condition they're in right now.
Using this data, we will provide you with a fixed price invoice to clean your gutters & clearing your downpipes, and when possible, additionally cleaning the leaves & rubble from the roof.
You will get your own personal copy of the price quote by e-mail to confirm exactly what we intend to do, exactly when we could do it and how much it's going to cost.
Our scheduling team will have earlier worked the ideal route for them, so they can easily arrive at the work promptly and most cost effective that will allows us to provide you with the perfect services and best value saving on gas & time.
They are going to call you 24 hours just before your work is due to start out and they'll give you an arrival window for our tech to attend.
Be reassured that when for any kind of reason this alters, you're going to be notified up-front, saving you the wait around, nonetheless, the most of our jobs are carried out when the client isn't at home.
Right after arrival the cleaner is going to introduce himself to you personally &, if you are home and also have the time, walk across the property or home together with you to let you know the troublesome areas.
Before we start, we take photographs of all of the main areas we will be doing work in.
We will then initially utilize the foliage blower to clean off dirt & fallen leaves right from the roofing so all this cleaned before cleansing the gutters. All fallen leaves will be collected with the shovels and parcelled up.
After the roof is cleaned, we're going to clear away debris and fallen leaves from the gutter utilizing collecting tools & trowels. All the debris is neatly packaged up as we work. Nothing gets tossed on to the floor or left on the roof.
Right now, with all the rain gutters all cleaned, we turn to check the state of your downpipes, to see if they're totally free of obstructions & 100 % clear, our company is well equipped with the proper tools to remove blockages that could be a problem for the water to flow, additionally, we're able to locate blockages that will not be noticeable or visible at the initial look
After the work is completed we will take photographs of the work done and will present these with you by e-mail. You will then be able to see the pre and post work.
You will additionally get billsby email so that you can pay out by cash, safe email payment url, check, or bank transfer. If you like, you can also pay on the phone using a credit card.
You will receive a phone call from our company following the work has been concluded to ensure you are pleased with all the work and also that the task was carried out towards the very high standards that we guarantee.
At Ken's Gutters, we're perfectionists and so are thrilled to offer each and every customer a 45 day guarantee.
In the event that you are not pleased for any reason, we are going to happily come back and remedy the issue.
