Our Standard Operating Processes
First off, the minute you do make the first call, you will be connected to one of our very own dispatchers located in Polk County. Our dispatchers have years of practical experience in gutter cleaning and will give you the best guidance and assistance.
We're going to measure your household utilizing satellite imagery and having a brief discussion with you about the condition of your gutters and when these were previously cleaned.
Using this details we're going to give you a price customized to you to clean your gutters & downpipes and when feasible we are going to clear the leaves & clutter from the roof.
You receive your own copy of this price quote by email to confirm precisely what we plan to do, when we could do it & the amount it will cost.
Our jobs are completed punctually thanks to our knowledgeable appointment scheduling team that will identify the ideal route for the gutter cleaner to enable them to work probably the most time-efficient and distance-efficient route. This saves driving time & fuel so we can pass on the value savings to our clients.
They are going to call you 24 hours before your job is due to begin and they can provide you an arrival window for our tech to visit.
Be assured if this varies for whatever reason you will be informed well before time, saving you from waiting around for us, although many of our jobs are done when the client is not home
Upon arrival the cleaner is going to introduce himself to you personally and, if you are home and have the time, walk around the property with you to show you troublesome areas.
Before the beginning of the project we will take photos of the gutters as well as roof and of the job going to be undertaken.
The work commences on the roofing, clearing all the remains of fallen leaves, dirt & tiny rocks. To do this task, we utilize a blower as main tool, among the other tools we can mention scoops to pick up large heaps of leaves
For top notch standards, right after the complete cleaning & clear of your homes roof, we turn to the rain gutter, removing leaves/twigs & dirt from it using tools like trowels & collecting equipment, we place all of this in baggage as we clean the work area, after that, we will take on those sacks along with us so you don't really need to take care of them
Right now, with all the gutters all cleaned, we turn to inspect the condition of your downpipes, to determine if they are totally free of obstructions & full clear, our staff is well equipped with the right tools to eliminate obstacles that could be a problem for the water to pass, furthermore, we are capable of locate obstacles that might not be apparent or visible at the initial look
Once the job is all done we take photographs of all of the job done and will share these with you through e-mail. You will subsequently be able to see the pre and post.
Also by email, we send out our bills towards the service cost, for payments process, we provide you several options, as check, hard cash, bank transfer, or payment link via a risk-free email, also, you might use your phone to pay by visa or mastercard
We call up each of our clients right after the job has been carried out to make certain that task was completed towards the high standards anticipated from us
We will promise a 45-days no block, since we are certain that our job will be executed to the superior standard.
