Precisely How Our Process Works
Our Broward County centered despatchers possess many years of practical experience and they're going to offer expert support & assistance right from the minute you call up.
We make use of satellite imagery to evaluate your property and speak about when your gutters were previously cleaned as well as what condition they are in at present.
Using this information, we will provide you with a fixed price bill for cleaning your gutters and clearing your downspouts, and if possible, additionally cleaning the leaves & rubble out of your roofing.
You will receive a duplicate of this bid & complete documentation by e-mail immediately following the phone call, this confirms just what we are going to undertake, when we are going to do it, and exactly how much it will cost you
We've got a team specialized on work schedules and timeframes, they will make sure that our work are performed punctually, they are responsible of the routes the gutter cleaners take, so, their task is find the very best route to the necessary places in order to save time & take the most effective route, with this, not simply fuel cost is actually saved but provides to you effective cost.
You will get a phone call 24 hours before the scheduled task to give you a window of arrival when the professional is going to be there.
Be confident that when for any kind of reason this changes, you will be alerted ahead of time, saving you the wait around, nevertheless, the majority of our jobs are performed when the client is not at home.
The cleaning service personal will, without exception, introduce himself to you personally, and if you are available, they will request to you personally be taken all around the property or home and talk about any problem that he may identify.
Before beginning on the cleaning work, pictures are taken of your major areas that'll be worked on.
We start out with the roofing, clearing it down of leaves, debris & roofing shingle grit, we use a blower to get this done, and also use scoops to grab big bundles of leaves.
As soon as the roofing is cleaned, we're going to take away debris and leaves from the gutter using scooping tools & trowels. All the clutter is neatly bagged up as we do the job. Nothing gets thrown on the floor or left behind on the roof.
With the gutters totally clear we proceed to the downpipes, checking that they're free and also clear of obstructions, we have specific equipment and tools to clear any kind of blockages that might be there, we can also locate blockages that may not be obvious at first look.
When the work is finished we take pictures of all of the work done and will share all these with you by e-mail. You will subsequently be able to view the before and after work.
Additionally by email, we send our invoices for the service charge, for payments process, our company offers you many different options, as hard cash, cheque, bank transfer, or payment link through a risk-free e-mail, furthermore, you can utilize your mobile phone to pay by credit card
You will receive a call from our company soon after the work was completed to make certain you are happy with all the work and also that the job was done to the very high standards which we promise.
We will return to your residence, without hassle, and remedy any kind of problems if we haven't surpassed your expected results ..
At Ken's Gutters, we're perfectionists and therefore are very happy to offer each and every customer a 45-days guarantee.
Our service package offers you routine planned clearing of gutters & downpipes to keep your home protected. We're going to visit 2-4 times each year according to your gutter layout and roof structure type in addition to what kinds of trees are actually around your house.
