Our Standard Working Procedures
Firstly, whenever you call us, you'll be in touch with one of our very own Leon County based despatchers, our gutter cleaning despatchers have got many years of experience in the industry and offer professional support and services.
We then will look at your home utilizing satellite images & discuss with you when they were last cleaned out, and the condition of the rain gutters.
A set price will then be presented to you for the cleaning up of the roofing if possible & clearance & cleaning up of your rain gutters & downspouts all around the house.
You will get a copy of the bid and full documentation by e-mail right after the phone call, this confirms just what we're going to carry out, when we will perform it, and just how much it will cost you
Our appointment scheduling staff who has the duty to ensure all of our jobs are carried out punctually, they're responsible for figuring out the very best paths for our gutter cleaners to enable them to attend the jobs within the most time and distance-efficient route, saving gas & time driving allows us to provide you with the greatest value.
Our gutter cleaning technician will call you 24 hours before your job commence day and is going to tell you their arriving time.
Immediately after arrival the cleaning specialist is going to introduce himself to you personally &, if you're home and have the time, walk all around the property or home with you to tell you problem areas.
Before starting on the cleaning work, pictures are taken of the main areas that'll be worked on.
The rooftop is cleaned out of debris, roofing shingle grit and leaves to begin with, utilizing an electrical blower and a scoop to get together big leaf heaps.
For superior quality standards, right after the full cleaning and clear of your roof, we go to the gutter, removing leaves/twigs and debris from it utilizing specific tools like trowels and collecting equipment, we put all of this in bags since we thoroughly clean the work area, then, we are going to carry those bags with us which means you do not need to deal with them
With the gutters all clear we proceed to the downspouts, checking they are free and also clear of blockages, we carry tools & special equipment to remove any blockages that might be there, we can also detect obstructions that might not be noticeable at initial look.
We are going to send you an e-mail with pictures of all of the areas that have been cleaned once the work is finished.
Additionally, you will receive by email, an invoice and receipt of the work completed. There are several approaches to pay. You can pay by credit card on the telephone if you wish or you could click on the payment link within the email, by bank transfer, by cheque or by cash.
After all work is finished, we call up our customers and check their thoughts and opinions of the work in order to ensure that the job was done as you expected and also the top quality we provide you with
In the event you are not happy with all the work which has been undertaken, we're going to be sure to support and resolve your issues with no hassle
