Our Standard Operating Processes
To begin with, as soon as you do make your very first call, you'll be connected with one of our dispatchers located in Hillsborough County. Our dispatchers possess years of working experience in gutter cleaning service and can provide you with the best guidance and assistance.
We will measure your house utilizing satellite images and having a brief conversation together with you about the condition of your rain gutters and information on when they were last cleaned.
With this particular information we can provide you with a fixed-price cost for rain gutter and downspout cleaning and also cleaning up any kind of debris or leaves and twigs off the roof.
You will receive a copy of the bid with all the documentation towards the end of the phone call and this would validate exactly what we're going to complete, when we are gonna get it done and exactly how much it will cost.
Our appointment scheduling team will likely have earlier worked the ideal route for them, so they can easily reach the job punctually and most cost efficient that will allows us to provide you with the very best service and very best value saving on fuel and time.
Our team will call you 24 hours prior to the cleaning service start the work and will provide you an time space for our specialist team appears, although many of our tasks are done when the client isn't in the house
Immediately after arrival the cleaning specialist will introduce himself to you and, when you're home and also have the time, walk across the property or home with you to tell you troublesome areas.
We will take pictures of the major of the working area just before we commence with the job.
We start out with the roofing, clearing it down of debris, leaves & roofing shingle grit, we utilize a blower to perform this, and also make use of scoops to pick up large heaps of fallen leaves.
With all the roof structure clean and clear, we go to the rain gutter, taking away leaves/twigs & debris with trowels and scooping devices, we bag up all of this rubble as we clean up it, we don't let it sit on the roof or put it to the floor below - we work to the top benchmarks of cleanliness
With all the gutters totally clear we go to the downspouts, examining that they're totally free and clear of obstructions, we have tools and special equipment to clean any kind of blockages that might be there, we will also detect blockages that may not be visible at first look.
Once done we take photos of the finished job & show all those with you through email message.
Also by email message, we send out our invoices for the service charge, for payments process, our company offers you various options, as cash, cheque, bank transfer, or payment link through a risk-free email, furthermore, you could use your cell phone to pay out by credit card
We generally contact our customers after completion of the job to make sure they're satisfied with the high benchmarks we attempt to offer.
Simply because we are perfectionists & perform our cleaning work to accurate standards, we're comfortable giving a 45-day no blockage warranty.
Should our job not fulfill and surpass your expectations, we will attend your property in Arrow Pointe Estates to treat the issue without any fuss.
