Our Standard Working Procedures
First of all, the moment you do make the first call, you'll be connected to one of our dispatchers located in Indian River County. Our dispatchers have got several years of working experience in gutter cleaning service and will give you the best guidance & services.
We're going to figure out with you the last time your gutters were cleaned and making use of satellite pictures we are able to examine and view your house.
By using this details we will give you a price customized to you personally to completely clean your gutters & downpipes and when achievable we are going to clean up the leaves and debris from the roofing.
You will get your own personal copy of this quote by e-mail to validate exactly what we plan to do, exactly when we can do it & how much it is going to cost you.
Our appointment scheduling staff who has the responsibility to make certain all of our jobs are done quickly, they will be responsible for working out the very best paths for our gutter cleaners to enable them to be present at the jobs within the most time and distance-efficient route, conserving gas and time driving allows us to give you the greatest value.
You will receive a telephone call 24 hours before the scheduled job to give you a window of arriving time when the tech will be there.
Very often our work is carried out whilst the customer has gone out as we are just working on the outside of the property. However if you are remaining in for us we will contact you if for any reason if the timing varies.
The cleaning service professional will, with no exception, introduce himself to you, and if you are available, they will request to you personally be guided across the property & explain any issue he could possibly spot.
Before commencing on the cleaning, photos are taken of your major areas that are going to be worked on.
The roof is cleaned out of debris, shingle grit and fallen leaves first of all, employing an electric blower as well as a scoop to collect big leaf bundles.
When the roof structure is cleaned, we will clear away dirt and leaves/twigs from the gutter using collecting tools & trowels. All of the clutter is nicely packaged up while we do the job. Absolutely nothing gets tossed on the ground or left behind on the roofing.
With the gutters all clear we move to the downspouts, checking that they are totally free and clear of obstructions, we carry tools and special equipment to get rid of any blockages that could be there, we can also detect blockages that may not be obvious at initial look.
When the work is all done we take photos of all the job done and will present all these with you by e-mail. You will then be able to see the pre and post work.
Additionally by e-mail, we send out our invoices towards the service cost, for payments process, we offer you various options, as cheque, hard cash, bank transfer, or payment url via a risk-free email, additionally, you could use your phone to pay out by credit card
You will get a call from our company after the job has been finished to ensure you are content with the work and also that the job was finished towards the very high standards which we guarantee.
In the event that you aren't delighted for any reason, we are going to happily come back and remedy the problem.
Our service plan gives you frequent scheduled cleaning up of rain gutters & downpipes to help keep your house protected. We will visit 2, 3 or 4 times a year according to your rain gutter layout & roof type and also what sorts of trees are actually surrounding your household.
