Our Typical Operating Procedures
To start with, whenever you contact us, you will be in touch with one of our very own Hernando County centered despatchers, our gutter cleaning despatchers have got several years of experience in the business and give expert guidance and service.
We then will check at your residence employing satellite imagery & discuss with you when these had been previously cleaned out, as well as the condition of your gutters.
By using this data we're going to provide a price customized for your requirements to clean out your gutters and downpipes and if possible we will clean up the leaves and debris out of your roof.
Following the telephone call you will get an email with full written documentation. We're going to affirm the cost given over the telephone along with the bid, outlining the break-down of charge, what job will be performed and when we are going to get the job done.
Our appointment scheduling team will have previously worked the very best route for them, so they are able to arrive at the job punctually and most cost-effective that will permits us to provide the best services & very best cost saving on gasoline & time.
The team is going to contact you 24 hours prior to the cleaning services start the job and can provide you a time space for the technician team appears, although a lot of our tasks are done when the client is not house
The cleaner will introduce himself to you personally on planned arrival, and when you've time, we are going to walk around your residence together with you and you may point out any trouble areas.
Before starting on the cleaning, photos are taken of your major areas that'll be worked on.
The roofing is cleaned of dirt, roofing shingle grit and leaves first of all, utilizing an electrical blower and a scoop to gather big leaf heaps.
With the roof thoroughly clean & clear, we go to the rain gutter, taking away leaves/twigs and dirt with trowels and scooping tools, we bag up all of this clutter as we clear away it, we don't let it stay on your roofing or put it to the ground beneath - we do the job to the top benchmarks of cleaning
Our next action is checking your downpipes & making sure there are no clogs or blockages. We employ specialized equipment and tools to take care of blockages and we could also locate obstructions which are not necessarily visible at first glance.
We're going to send you an email with pictures of all of the spaces which were cleaned out as soon as the work is completed.
Additionally, you will receive by e-mail, a bill and receipt for the work carried out. There are several approaches to pay. You can pay by card on the phone if you want or you may choose the payment url in the e-mail, by bank transfer, by cheque or by hard cash.
Once all is completed, we call our clients and get their point of view of the work in order to be sure that the job was finished as expected and with the best quality our company offers
